Feeds

Seagate's US customers get refund

When is a Gig not a Gig?

Gartner critical capabilities for enterprise endpoint backup

Any punters who bought a Seagate hard drive in the US between 22 March 2001 and 26 September 2007 could be entitled to a five per cent discount on future Seagate products or free backup software.

The settlement is the result of a US class action suit. The case alleges that Seagate sold drives with seven per cent less storage than customers expected.

The case hinges on the precise definition of a gigabyte. The plaintiff alleges that Seagate sold drives using the digital definition of a gigabyte - so 1 GB = 1 billion bytes. This is misleading, the plaintiffs claim, because "computer operating systems typically report hard drive capacity using a binary definition of GB whereby 1 GB = 1, 073, 741, 824 bytes.

Although Seagate continues to deny all charges, it has agreed to settle the case. So anyone who bought a retail Seagate hard drive in the US can claim a five per cent discount on the price they paid. Seagate has also agreed to change the wording on its packaging to make its definition of a gigabyte clearer to consumers.

If you bought a hard drive before January 2006 you can either get the five per cent cash discount or free backup software. If your purchase was made after that, you can get a free copy of the backup software.

There are full details on the settlement website here.

Secure remote control for conventional and virtual desktops

More from The Register

next story
The Return of BSOD: Does ANYONE trust Microsoft patches?
Sysadmins, you're either fighting fires or seen as incompetents now
Microsoft: Azure isn't ready for biz-critical apps … yet
Microsoft will move its own IT to the cloud to avoid $200m server bill
Oracle reveals 32-core, 10 BEEELLION-transistor SPARC M7
New chip scales to 1024 cores, 8192 threads 64 TB RAM, at speeds over 3.6GHz
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
Object storage bods Exablox: RAID is dead, baby. RAID is dead
Bring your own disks to its object appliances
Nimble's latest mutants GORGE themselves on unlucky forerunners
Crossing Sandy Bridges without stopping for breath
A beheading in EMC's ViPR lair? Software's big cheese to advise CEO
Changes amid rivalry in the storage snake pit
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.