Feeds

Seagate's US customers get refund

When is a Gig not a Gig?

5 things you didn’t know about cloud backup

Any punters who bought a Seagate hard drive in the US between 22 March 2001 and 26 September 2007 could be entitled to a five per cent discount on future Seagate products or free backup software.

The settlement is the result of a US class action suit. The case alleges that Seagate sold drives with seven per cent less storage than customers expected.

The case hinges on the precise definition of a gigabyte. The plaintiff alleges that Seagate sold drives using the digital definition of a gigabyte - so 1 GB = 1 billion bytes. This is misleading, the plaintiffs claim, because "computer operating systems typically report hard drive capacity using a binary definition of GB whereby 1 GB = 1, 073, 741, 824 bytes.

Although Seagate continues to deny all charges, it has agreed to settle the case. So anyone who bought a retail Seagate hard drive in the US can claim a five per cent discount on the price they paid. Seagate has also agreed to change the wording on its packaging to make its definition of a gigabyte clearer to consumers.

If you bought a hard drive before January 2006 you can either get the five per cent cash discount or free backup software. If your purchase was made after that, you can get a free copy of the backup software.

There are full details on the settlement website here.

Build a business case: developing custom apps

More from The Register

next story
Microsoft: Azure isn't ready for biz-critical apps … yet
Microsoft will move its own IT to the cloud to avoid $200m server bill
Shoot-em-up: Sony Online Entertainment hit by 'large scale DDoS attack'
Games disrupted as firm struggles to control network
Silicon Valley jolted by magnitude 6.1 quake – its biggest in 25 years
Did the earth move for you at VMworld – oh, OK. It just did. A lot
VMware's high-wire balancing act: EVO might drag us ALL down
Get it right, EMC, or there'll be STORAGE CIVIL WAR. Mark my words
Forrester says it's time to give up on physical storage arrays
The physical/virtual storage tipping point may just have arrived
Better be Nimble, tech giants, or mutant upstarts will make off with your sales
Usual suspects struggling to create competing products
VMware vaporises vCHS hybrid cloud service
AnD yEt mOre cRazy cAps to dEal wIth
prev story

Whitepapers

A new approach to endpoint data protection
What is the best way to ensure comprehensive visibility, management, and control of information on both company-owned and employee-owned devices?
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Maximize storage efficiency across the enterprise
The HP StoreOnce backup solution offers highly flexible, centrally managed, and highly efficient data protection for any enterprise.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.