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1and1's dedicated servers go titsup

More of a little lie down, claims hosting firm

Providing a secure and efficient Helpdesk

Vulture Central received a flurry of complaints yesterday from annoyed customers of large Germany-based hosting firm 1&1 Internet.

Its dedicated servers had gone fully titsup, and calls to the firm's support lines were getting either an engaged tone or no answer.

Here's 1&1's side of the story:

A very small number of 1&1 dedicated server customers experienced reduced performance this afternoon due to an internal network issue. The issue was confined to a very small number of dedicated servers. For the majority of these, the issue was rectified and performance returned to normal within 20 minutes.

We can confirm that all affected dedicated servers are now restored to regular performance. We apologise to any UK customers inconvenienced this afternoon.

When Reg reader Greg contacted us yesterday he said all his servers had been down for at least an hour. ®

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