Feeds

Hyperic charges after disgruntled Ubuntu upgraders

When will Bill Gates fix my Vista box?

Top three mobile application threats

Comment Canonical's release of a fresh version of Ubuntu has been met with plenty of grumbles. And now we find some other open source players trying to cash in on Ubuntu's issues.

Your reporter shifted from 7.04 to 7.10 (Gutsy Gibbon) right when the new OS became available. Well, by "right when," I mean after a 26 hour download.

I rarely get excited about software but will admit some giddiness around seeing all Gutsy had to offer in its polished form. As it turned out, that experience was not available to me. Gutsy booted up and refused to start the graphical user interface (GUI) on my Dell Inspiron 1420 notebook.

Embracing the open source "community," I made my way through a few message boards looking for tips on rectifying GUI issues. Nothing worked. I also went over to Dell's dedicated 7.10 wiki page but found no mention of my particular problem.

Being a Linux novice and a self-serving hack, I abused my position as a reporter and e-mailed Canonical chief Mark Shuttleworth about the issue. Shuttleworth was kind enough to put me in touch with whiz Bryce Harrington. "Run - sudo dpkg-reconfigure xserver-xorg," Harrington told me, and life got better.

My GUI has returned, but I'm now barred from using the 3-D graphics tools that I could use before with 7.04. That's a pain since I'm a sucker for eye candy, but I understand there are a couple of fixes to try.

Apparently other Dell users were hit by the same difficulties, although the GUI conundrum remains absent from the Dell Wiki Known Issues, as of this writing.

Meanwhile, other users complained about serious networking problems with Gutsy.

Systems management software maker Hyperic has seized on these networking issues in particular to promote the 7.10-ready release of its Hyperic HQ package. "If you think you're desktop issues suck, imagine them on a server farm?" - seems to be the marketing threat.

"This being a laptop, of course, I didn’t need a tool to tell me that the name resolving lagged," Hyperic wrote. "But what if this were just one out of hundreds or thousands of machines in a data center? And in that data center, there were hundreds of new machines using an upgraded operating system. How would any ops person know that something was adding a few seconds of lag to each DNS request? Unfortunately, they most likely wouldn’t know until it was too late, ie. after stuff was breaking and business was adversely affected.

"But it’s nice to know that someone *could* know about this problem before the data center was toast."

That is comforting, isn't it?

Ubuntu - even with its gooey, hippy-center - seems to suffer from much of the same bad karma as other versions of Linux. It's just damn tough to please such a diverse set of users on diverse hardware. This helps explain why it takes Microsoft years and years to dump out a new operating system. My mum would be in shock if her GUI disappeared. And I doubt that Bill Gates would follow Shuttleworth's lead and issue personal follow ups.

I can understand and forgive some of the rough around the edges bits and pieces with Ubuntu. I am, however, confused about Dell's role in all of this. How can a company of its size that's presumably moving tens of thousands of Ubuntu machines not make sure that its hardware is ready for a major upgrade? Surely, Dell could detect problems and ask Canonical politely to include the fixes.

Even with all of these complications, my Ubuntu system remains my favorite to use at the moment. It runs with a speed unmatched by Vista and has a certain muscle lost with the Jobsian puffery known as Mac OS X. ®

Register hack Ashlee Vance has just pumped out a new book that's a guide to Silicon Valley. The book starts with the electronics pioneers present in the Bay Area in the early 20th century and marches up to today's heavies. Want to know where Gordon Moore eats Chinese food, how unions affected the rise of microprocessors or how Fairchild Semiconductor got its start? This is the book for you - available at Amazon US here or in the UK here.

High performance access to file storage

More from The Register

next story
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Kingston DataTraveler MicroDuo: Turn your phone into a 72GB beast
USB-usiness in the front, micro-USB party in the back
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Inside the Hekaton: SQL Server 2014's database engine deconstructed
Nadella's database sqares the circle of cheap memory vs speed
BOFH: Oh DO tell us what you think. *CLICK*
$%%&amp Oh dear, we've been cut *CLICK* Well hello *CLICK* You're breaking up...
Just what could be inside Dropbox's new 'Home For Life'?
Biz apps, messaging, photos, email, more storage – sorry, did you think there would be cake?
AMD's 'Seattle' 64-bit ARM server chips now sampling, set to launch in late 2014
But they won't appear in SeaMicro Fabric Compute Systems anytime soon
Amazon reveals its Google-killing 'R3' server instances
A mega-memory instance that never forgets
prev story

Whitepapers

Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.