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World of Warcraft asks Europeans to please speaka da English

Until normal customer service is resumed

The lights have gone out and no-one is at home at World of Warcraft's European customer support site.

In a message posted to a WoW support forum, a "technical issue and subsequent loss of electricity" is blamed for the outage.

An earlier forum post, now vanished into the ether, mentioned a "water hazard", a Reg reader tells us. Make what you will of that.

So if you live in Europe and you play World of Warcraft on a Friday evening and you have billing or technical issues, be patient.

And if you need in-game support, then Blizzard reps from other offices around the World of Warcraft are there to help, although there may be some delays.

We assume that the customer support firefighters are based mostly in America, as Blizzard says it would "assist our international teams if players could submit their tickets in English".

That should be easy enough for you to manage - you got this far, non? ®

Latest Comments

Delays? Who wow'd have thought!

Because Blizzard never spend over 2-3 days sorting out billing and in-game issues anyway.

They have always had delays since open beta. I reluctantly log into wow every now and again but I have to say the game is getting rather stagnant and boring as of late.

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Anonymous Coward

Russians

Our English server is invaded by Russians.

Its funny how the speech bubble above the player is empty while trade chat (I would have said General but Trade is more like global chat) have the Russian alphabet visible.

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Water hazard?

In other words, the customer support guys went for a round of golf...possibly a virtual one.

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Wow

Please, no more elves :( Their blue blood is driving me nuts. I played wow for a month and gave up. Instead, there are many other MMORGS that allow clients to use any language they so desire. One is called neocron.com, which makes Wow look a tad tame. Different languages are, amoung other things, the spice of life.

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english

Your talking to Americans now speak Spanish.

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