Feeds

World of Warcraft asks Europeans to please speaka da English

Until normal customer service is resumed

Build a business case: developing custom apps

The lights have gone out and no-one is at home at World of Warcraft's European customer support site.

In a message posted to a WoW support forum, a "technical issue and subsequent loss of electricity" is blamed for the outage.

An earlier forum post, now vanished into the ether, mentioned a "water hazard", a Reg reader tells us. Make what you will of that.

So if you live in Europe and you play World of Warcraft on a Friday evening and you have billing or technical issues, be patient.

And if you need in-game support, then Blizzard reps from other offices around the World of Warcraft are there to help, although there may be some delays.

We assume that the customer support firefighters are based mostly in America, as Blizzard says it would "assist our international teams if players could submit their tickets in English".

That should be easy enough for you to manage - you got this far, non? ®

Build a business case: developing custom apps

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.