British computer society blunders on BCC
Email gaffe leaves 700 emails out to dry
The British Computer Society (BCS), home to the "Professionalism in IT" campaign, has made an amateur email error. This morning it sent over 700 members an email without using the blind carbon copy field - so all recipients could see all the other email addresses.
The message was a request for people to fill in an online survey on BCS customer service satisfaction... we're guessing the results will not be satisfactory.
Outraged recipients have been sending "please unsubscribe me" messages to all the other outraged recipients.
Several outraged recipients then got in touch with the Reg. So we got in touch with the BCS.
A spokeswoman for the BCS said: "This is a simple case of human error. We did send this out to several hundred members. Anyone could make the same mistake. We have sent an email apology to all those concerned and we're very sorry for any inconvenience caused."
That's alright then. ®
A few years ago, they sent me their records of my entire membership profile, so that I could check them for correctness. These records included my National Insurance number, address, phone numbers, email addresses, etc.
But they sent it along with their rag, "The Bulletin", in a CLEAR celophane wrapper, with every detail clearly visible to everyone!
And they have the nerve to preach to the industry about information privacy and security.
Apparently ellipsis is not a valid comment title!
I personally blame the "Bored of your job? Don't have any career prospects? Get a job in IT!" adverts!!!
BCS aren't the only culprits
I had a similar email from one of the Big Four audting companies recently. The email carried the subject line "Information Security in the Financial Sector" but unfortunately, they also committed the cardinal sin of including all recipient addresses in the 'To' field.
It was a simple mistake, but considering the subject line and keeping in mind the likely recipients, it was quite a blunder :-)
Hands up who wants to take advice on Information Security from the company that did this?
We get emails from professional bodies and councils all the time (well, a couple of times a week) sent to a mailing list by just copying the address book into the To: field.
> Quite why I pay my BCS subscription, I don't know. Toilet roll is cheaper,
> more effective and keeps your constitution healther than an £80 a year
> membership bill does.
I've stopped giving them money for nothing a long time ago, and instead pay ACM and IEEE CompSoc - at least you get some magazines that are worth reading!