The Register® — Biting the hand that feeds IT

Microsoft offers pay-as-you-go CRM

Goes for small biz biz

Free whitepaper – PowerEdge M610 technical guidebook

Microsoft is banking on a pay by the month charging scheme to pull small businesses onto its customer relationship management (CRM) and enterprise resource planning (ERP) software.

Traditionally seen as the preserve of big firms, CRM and ERP are moving to small and medium organisations.

Monthly payments are available in "15 major markets". They allow customers to pay for not just software but also partner services like integration.

On roadmaps Microsoft promised to give customers more information on its future direction for the products. It pledged to give "comprehensive statements of direction" at least 12 to 18 months ahead of any changes.

Mainstream support will be for five years or customers can choose Extended Support for a total of 10 years. Enterprise customers can get "Premier Support" which promises "24/7 break-fix services...rapid on-site support".®

Free whitepaper – Rack mount solutions

Don’t Miss

DustbinDirty, dirty PCs: The X-rated picture guide

Ventblockers Horror beyond human imagination

SC09Top 500 supers - rise of the Linux quad-cores

SC09 Jaguar munches Roadrunner

Ubuntu teaser Early adopters bloodied by Ubuntu's Karmic Koala

Smooth Windows upgrade it ain't

Sign up, sign up for The Register IT security newsletter

Narrowcasting for the email classes