SE seriously fouled up their Rolls-Royce model and now appear to have abandoned it. And at the same time, their bottom line starts looking anaemic.

Come on SE, your best product was the P910i - big screen, intuitive interface, didn't crash every 5 minutes. The P1 is rubbish - small screen, looks more like phone than a PDA.

That's what you get for treating your flagship early-adopters like dirt. After 14 months and with firmware issues still unresolved, the closest to management communication beleaguered p990 owners have got was an announcement relayed second-hand through a PR operative that support would cease forthwith. One can only hope that new management will adopt a more enlightened approach.

No wonder P990 owners are protesting. See http://digg.com/gadgets/Dissatisfied_Sony_Ericsson_smartphone_customers_speak_out http://digg.com/software/Unhappy_with_SonyEricsson_s_treatment_Open_Letter_to_the_new_CEO and http://slashdot.org/firehose.pl?op=view&id=334979

Ignoring the customers who spent time and money on your flagship product, then dropping support for their device, THEN expecting them to cough up for the P1i is a real insult.

The following 'Open Letter' says it all

http://www.bli.com.ar/openletter/open.html

If you've suffered through the UIQ 3 fiasco, the letter above is for you.