Feeds

Email still king on wireless handhelds

One size fits very few

Next gen security for virtualised datacentres

Reg Technology Panel According to a new report from UK research firm Freeform Dynamics, mobile operator Orange, and your very own El Reg, email is still the dominant application on wireless handhelds, and that's unlikely to change for at least two years.

"While interest in mobile access to a range of corporate systems such as CRM and ERP is steadily growing, messaging is still the primary driver for investment in handheld technology for business professionals," writes Dale Vile, Freeform Dynamics' research director, citing the experiences of over 750 businesses and IT professionals who responded to an online survey.

Nearly fifty per cent of respondents said that email was their most "important" mobile app. Meanwhile, SMS ranks number two on the report's list of important wireless apps, followed by CRM and ERP, machine-to-machine tools, and instant messaging with PCs.

The report confirms that RIM's Blackberry platform is still the market leader for mobile email, followed by the mobile tools embedded into Microsoft Exchange. About 27 per cent of the survey's respondents use the Blackberry Enterprise Server and almost 10 per cent use the Blackberry Internet Service, while almost 25 per cent use native Exchange tools.

But Freeform urges businesses to consider other names as well. "It is worth investigating other options...that sometimes provide greater freedom in terms of device support and/or systems integration," Vile says.

Many of these options, the report continues, are well suited to small businesses: "Mobile operator branded relay services and total hosted email offerings with a mobile access option particularly address the needs of smaller businesses, so there is nothing practical or technical now standing in the way of any organisation moving forwards with email on the move, regardless of its size and requirements."

You can read the entire white paper here (PDF). ®

Next gen security for virtualised datacentres

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
EE fails to apologise for HUGE T-Mobile outage that hit Brits on Friday
Customer: 'Please change your name to occasionally somewhere'
Shoot-em-up: Sony Online Entertainment hit by 'large scale DDoS attack'
Games disrupted as firm struggles to control network
We need less U.S. in our WWW – Euro digital chief Steelie Neelie
EC moves to shift status quo at Internet Governance Forum
BT customers face broadband and landline price hikes
Poor punters won't be affected, telecoms giant claims
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?