Feeds

Email still king on wireless handhelds

One size fits very few

Designing a Defense for Mobile Applications

Reg Technology Panel According to a new report from UK research firm Freeform Dynamics, mobile operator Orange, and your very own El Reg, email is still the dominant application on wireless handhelds, and that's unlikely to change for at least two years.

"While interest in mobile access to a range of corporate systems such as CRM and ERP is steadily growing, messaging is still the primary driver for investment in handheld technology for business professionals," writes Dale Vile, Freeform Dynamics' research director, citing the experiences of over 750 businesses and IT professionals who responded to an online survey.

Nearly fifty per cent of respondents said that email was their most "important" mobile app. Meanwhile, SMS ranks number two on the report's list of important wireless apps, followed by CRM and ERP, machine-to-machine tools, and instant messaging with PCs.

The report confirms that RIM's Blackberry platform is still the market leader for mobile email, followed by the mobile tools embedded into Microsoft Exchange. About 27 per cent of the survey's respondents use the Blackberry Enterprise Server and almost 10 per cent use the Blackberry Internet Service, while almost 25 per cent use native Exchange tools.

But Freeform urges businesses to consider other names as well. "It is worth investigating other options...that sometimes provide greater freedom in terms of device support and/or systems integration," Vile says.

Many of these options, the report continues, are well suited to small businesses: "Mobile operator branded relay services and total hosted email offerings with a mobile access option particularly address the needs of smaller businesses, so there is nothing practical or technical now standing in the way of any organisation moving forwards with email on the move, regardless of its size and requirements."

You can read the entire white paper here (PDF). ®

HP ProLiant Gen8: Integrated lifecycle automation

More from The Register

next story
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Bring back error correction, say Danish 'net boffins
We don't need no steenkin' TCP/IP retransmission and the congestion it causes
NBN Co adds apartments to FTTP rollout
Commercial trial locations to go live in September
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Samsung Z Tizen OS mobe is post-phoned – this time for good?
Russian launch for Sammy's non-droid knocked back
Telstra to KILL 2G network by end of 2016
GSM now stands for Grave-Seeking-Mobile network
Seeking LTE expert to insert small cells into BT customers' places
Is this the first step to a FON-a-like 4G network?
What FTC lawsuit? T-Mobile US touts 10GB, $100 family-of-4 plan
Folks 'could use that money for more important things' says CEO Legere
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Securing Web Applications Made Simple and Scalable
Learn how automated security testing can provide a simple and scalable way to protect your web applications.