Feeds

Cisco borgs call center software maker Latigent

Tastes like Web 2.0, chicken

Next gen security for virtualised datacentres

Cisco Systems is to buy Latigent, a Chicago-based call center software maker, for an undisclosed sum.

Latigent's web-based software specializes in business intelligence and analytics reporting tools, and will be assimilated into Cisco's customer contract business unit.

According to Ciscom Latigent's products are built to take advantage of "Web 2.0" principles — which has been a fascination for the company as of late.

Latigent co-founders CEO Chris Crosby and CTO Jason Kolb will join Cisco after the close of the acquisition, which is still subject to the usual closing conditions.

The deal is expected to close in the first quarter of Cisco's fiscal year 2008. ®

Next gen security for virtualised datacentres

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.