This article is more than 1 year old
Vodafone UK loses roamers worldwide
Is there anybody out there?
A network glitch left Vodafone UK customers travelling abroad without data and voice connectivity this morning.
The mobile operator said the problem has been resolved, and that a third-party carrier was responsible for the down time.
The problems weren't universal, but they were global and hit a lot of roaming users.
Reg readers from as far afield as South Africa and Moscow complained of being unable to get connections, and incoming calls have been receiving an unobtainable signal rather than being diverted to voice mail.
Vodafone first told us the problem was limited to Europe, but then coughed to the scale when it was pointed out that Moscow isn't in Europe.
Whether the snafu is linked to the firm's ongoing billing problems is unclear, though the company has admitted its new billing system has cut off customers and refused connections in the past. ®
Biting the hand that feeds IT
