Feeds

Apple coughs up G4 refunds to dissatisfied Danes

Still denies sudden ibook death syndrome

SANS - Survey on application security programs

Apple will admit no wrongdoing, but has agreed to return money to Danish customers with allegedly defective iBook G4s. The concession comes after months of fighting a report from the Consumer Complaints Board (CCB) in Denmark that claims evidence of an original design flaw in the laptops.

A number of iBook G4 customers worldwide say that after only one year's use, the computers lose power and the screen goes blank.

The CCB investigation showed solder between two components loosen slightly each time the computer is turned on or off. With regular use, the joints break and no longer allow a current to pass through them.

Apple submitted its own technical report, which said the flaw did not occur through cycling the power. Earlier this month, the CCB ruled against Apple, dismissing the vendor's findings. The CCB reiterated that Apple must return money to customers for the faulty computers.

Apple was given 14 days to accept the decision or face public exposure on the board's list of "unwilling companies". reports the Danish tech pub, Comon.dk.

On Tuesday, the CCB announced Apple has agreed to their unhappy customers' kroner without admitting to the defect.

In a statement, the CCB's Frederik Navne Boesgaard said he was pleased that Apple accepted the arbitration. He hopes to move on to an improved dialog in both the consumer and Apple's best interest.

Or more precisely:

"I klagenævnet er vi glade for at Apple har accepteret afgørelsen, og vi ser frem til en forbedret dialog. Det er i både forbrugernes og Apples interesse." ®

SANS - Survey on application security programs

More from The Register

next story
WTF happened to Pac-Man?
In his thirties and still afraid of ghosts
Reg man builds smart home rig, gains SUPREME CONTROL of DOMAIN – Pics
LightwaveRF and Arduino: Bright ideas for dim DIYers
Leaked pics show EMBIGGENED iPhone 6 screen
Fat-fingered fanbois rejoice over Chinternet snaps
Happy 25th birthday, Game Boy!
Monochrome handset ushered in modern mobile gaming era
Rounded corners? Pah! Amazon's '3D phone has eye-tracking tech'
Now THAT'S what we call a proper new feature
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Slip your finger in this ring and unlock your backdoor, phone, etc
Take a look at this new NFC jewellery – why, what were you thinking of?
US mobile firms cave on kill switch, agree to install anti-theft code
Slow and kludgy rollout will protect corporate profits
Leaked photos may indicate slimmer next-generation iPad
Will iPad Air evolve into iPad Helium?
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.