Feeds

Hitachi opens UK storage admin call centre

Threatens suicide prevention hotline's beat

Next gen security for virtualised datacentres

Hitachi has opened a new service command center to remotely manage large and mid-market data centers from its UK headquarters at Sefton Park in Stoke Poges.

Its Storage Operations Centre will serve as a base where Hitachi administrators can fiddle with their customers' storage centers from afar and around the clock. Hitachi reckons the market is looking for such outside expertise to cut IT expenses.

"Many organizations need storage administration skills but can't justify the cost or time constraints of a residency service or additional staff in house," said Bryan Hair, Hitachi's UK Managed Services Director.

Their first offering at the center will be a remote ad hoc storage administration service, or as Hitachi calls it, Remote Ad Hoc Storage Administration Service. (There's a difference). It will let customers contact an experienced Hitachi administrator, who can link into an organization's systems and boost utilization and drive performance. Customers can purchase the time in advance and use it as needed.

As the operation expands, Hitachi plans to introduce more services. The company would only reveal one such proposition — support for connecting Hitachi systems with products from other vendors.

The services offered through the Storage Operations Centre are also available to customers of Hitachi's Data Systems' channel partners. ®

5 things you didn’t know about cloud backup

More from The Register

next story
The Return of BSOD: Does ANYONE trust Microsoft patches?
Sysadmins, you're either fighting fires or seen as incompetents now
Oracle reveals 32-core, 10 BEEELLION-transistor SPARC M7
New chip scales to 1024 cores, 8192 threads 64 TB RAM, at speeds over 3.6GHz
Microsoft: Azure isn't ready for biz-critical apps … yet
Microsoft will move its own IT to the cloud to avoid $200m server bill
Docker kicks KVM's butt in IBM tests
Big Blue finds containers are speedy, but may not have much room to improve
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
Gartner's Special Report: Should you believe the hype?
Enough hot air to carry a balloon to the Moon
Flash could be CHEAPER than SAS DISK? Come off it, NetApp
Stats analysis reckons we'll hit that point in just three years
Dell The Man shrieks: 'We've got a Bitcoin order, we've got a Bitcoin order'
$50k of PowerEdge servers? That'll be 85 coins in digi-dosh
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.