Feeds

Hitachi opens UK storage admin call centre

Threatens suicide prevention hotline's beat

Protecting against web application threats using SSL

Hitachi has opened a new service command center to remotely manage large and mid-market data centers from its UK headquarters at Sefton Park in Stoke Poges.

Its Storage Operations Centre will serve as a base where Hitachi administrators can fiddle with their customers' storage centers from afar and around the clock. Hitachi reckons the market is looking for such outside expertise to cut IT expenses.

"Many organizations need storage administration skills but can't justify the cost or time constraints of a residency service or additional staff in house," said Bryan Hair, Hitachi's UK Managed Services Director.

Their first offering at the center will be a remote ad hoc storage administration service, or as Hitachi calls it, Remote Ad Hoc Storage Administration Service. (There's a difference). It will let customers contact an experienced Hitachi administrator, who can link into an organization's systems and boost utilization and drive performance. Customers can purchase the time in advance and use it as needed.

As the operation expands, Hitachi plans to introduce more services. The company would only reveal one such proposition — support for connecting Hitachi systems with products from other vendors.

The services offered through the Storage Operations Centre are also available to customers of Hitachi's Data Systems' channel partners. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Wanna keep your data for 1,000 YEARS? No? Hard luck, HDS wants you to anyway
Combine Blu-ray and M-DISC and you get this monster
US boffins demo 'twisted radio' mux
OAM takes wireless signals to 32 Gbps
Google+ GOING, GOING ... ? Newbie Gmailers no longer forced into mandatory ID slurp
Mountain View distances itself from lame 'network thingy'
Apple flops out 2FA for iCloud in bid to stop future nude selfie leaks
Millions of 4chan users howl with laughter as Cupertino slams stable door
Students playing with impressive racks? Yes, it's cluster comp time
The most comprehensive coverage the world has ever seen. Ever
Run little spreadsheet, run! IBM's Watson is coming to gobble you up
Big Blue's big super's big appetite for big data in big clouds for big analytics
Seagate's triple-headed Cerberus could SAVE the DISK WORLD
... and possibly bring us even more HAMR time. Yay!
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.