Feeds

Software developer sues to muzzle website users

Comments responsible for 'severe downturn in sales'

Secure remote control for conventional and virtual desktops

An Australian accounting software developer blames a "severe downturn in sales" on people who bad-mouthed its products in online user forums. It wants a judge to muzzle their comments.

The company, 2Clix Australia Pty. Ltd, is also seeking about $125,000 in damages from the operator of the website which hosted the forums.

According to a statement of claim posted on the defendant's website, at least 35 comments on forums hosted by the Whirlpool site are "false, malicious and causing financial harm to [2Clix's] trade and business". Among the challenged statements are incendiary comments such as these:

If you deal in Foreign Currency at all, I would avoid it. It was one of the big issues we faced ... and don't get me started on the inventory and manufacturing system - what a joke.

And

I was put onto this forum recently after discussion with peers, about how frustrated, dissatisfied and ultimately ripped off I feel after purchasing 2clix earlier this year ... Our company has been trying to implement 2clix for sometime now and we are still in the implementation process and feel like we are getting nowhere fast.

The comments are contained in two threads - one titled 2Clix or Not 2Clix and the other Anyone used 2clix? - that ran from September of last year through July.

Since January 2Clix has suffered a "severe downturn in sales" that cost the company about $750,000 over six months, according to the 2Clix complaint, which was filed in the Supreme Court of Queensland. (All currency amounts are in US dollars.)

"The plaintiff further says that unless the first and the second thread are removed from defendant's website it will continue to suffer irreparable damage to its trade and business."

Whirlpool members have bandied the idea of forming a defense fund for site operator Simon Wright. See this forum for details. ®

Please direct news tips, story ideas, inside scuttlebutt and other security-related intelligence to this reporter by using this link. Confidentiality assured.

The essential guide to IT transformation

More from The Register

next story
Apple promises to lift Curse of the Drained iPhone 5 Battery
Have you tried turning it off and...? Never mind, here's a replacement
Mozilla's 'Tiles' ads debut in new Firefox nightlies
You can try turning them off and on again
Linux turns 23 and Linus Torvalds celebrates as only he can
No, not with swearing, but by controlling the release cycle
Scratched PC-dispatch patch patched, hatched in batch rematch
Windows security update fixed after triggering blue screens (and screams) of death
This is how I set about making a fortune with my own startup
Would you leave your well-paid job to chase your dream?
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.