Feeds

Apple lobs $100 credit at iPhone buyers

El Reg demands an apology

Top three mobile application threats

Much to our surprise, Apple mavens have revolted against Steve Jobs. And he's trying to appease them.

After receiving hundreds of emails from iPhone buyers upset that Apple lopped $200 from the price of its handheld status symbol just 68 days after its debut, Jobs has offered an olive branch. According to a letter posted earlier today, each person silly enough to have purchased an iPhone since the end of June will receive a $100 credit - for more Apple stuff.

"Even though we are making the right decision to lower the price of iPhone, and even though the technology road is bumpy, we need to do a better job taking care of our early iPhone customers as we aggressively go after new ones with a lower price," Jobs wrote. "Our early customers trusted us, and we must live up to that trust with our actions in moments like these."

Apparently, offering a cash refund was out-of-the-question. And with one million iPhone buyers walking the streets, we can understand. But couldn't he pony up a store credit for at least $200? That's how much the company pilfered from all those gullible souls over the past month and change.

"We have decided to offer every iPhone customer who purchased an iPhone from either Apple or AT&T, and who is not receiving a rebate or any other consideration, a $100 store credit towards the purchase of any product at an Apple Retail Store or the Apple Online Store," Jobs continued. "Details are still being worked out and will be posted on Apple's website next week. "

If you're an iPhone buyer, we want to know if you're appeased. And we want you to thank us for telling the truth about yesterday's slap in the face. Clearly, even Jobs agrees with us.

If you've bought an iPhone over the past 14 days, you're sure to be appeased. With receipt in hand, you can actually recover that lost $200. And you don't have to spend it on more Apple stuff. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
Facebook splats in-app chat, whacks brats into crack yakety-yak app
Jibber-jabbering addicts turfed out just as Zuck warned
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.