Feeds

User seeks $1.4m from IBM for shoddy server packing

Forklift leads to unplanned downtime

Maximizing your infrastructure through virtualization

Say what you will about cooling issues, disgruntled admins and memory failures. There are times when it's the guys in shipping that cause the most harm to a data center.

Contractor T.R. Systems has sued IBM for allegedly packing a $1.4m server so poorly that it fell off a forklift and wrecked the box.

As InformationWeek reports,

Federal contractor T.R. Systems says its workers were moving the server from a freight truck into its warehouse in Alexandria, Va., when the mishap occurred. "The rear wheels of their forklift hit the raised surface at the entry door of the warehouse, causing the forklift to rock, and subsequently causing the server to rock," T.R. Systems says in court papers filed last month.

"As a result of the rocking motion, the base of the pallet and the crate broke and the crate fell onto the curb, damaging the server packed inside," the contractor states in papers filed in US District Court in Alexandria, Virginia.

The contractor complains that IBM refused to have anything to do with the collapsed iron, rebuffing requests to inspect, repair or remove the bruised box. Ultimately, T.R. Systems had to shell out for a replacement unit, which went to its customer, the US Patent and Trademark Office, according to the report.

As usual, IBM plans to defend itself in the matter.

The crux of T.R. Systems' claim seems to be that IBM's crate was not robust enough for the mainframe or System P unit. But you'd think IBM would have a pretty standard procedures for moving multi-million dollar systems.

The contractor is after more than $1.4m in damages. ®

The Power of One eBook: Top reasons to choose HP BladeSystem

More from The Register

next story
Sysadmin Day 2014: Quick, there's still time to get the beers in
He walked over the broken glass, killed the thugs... and er... reconnected the cables*
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
SHOCK and AWS: The fall of Amazon's deflationary cloud
Just as Jeff Bezos did to books and CDs, Amazon's rivals are now doing to it
BlackBerry: Toss the server, mate... BES is in the CLOUD now
BlackBerry Enterprise Services takes aim at SMEs - but there's a catch
The triumph of VVOL: Everyone's jumping into bed with VMware
'Bandwagon'? Yes, we're on it and so what, say big dogs
Carbon tax repeal won't see data centre operators cut prices
Rackspace says electricity isn't a major cost, Equinix promises 'no levy'
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Securing Web Applications Made Simple and Scalable
Learn how automated security testing can provide a simple and scalable way to protect your web applications.