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User seeks $1.4m from IBM for shoddy server packingForklift leads to unplanned downtimePublished Monday 27th August 2007 20:17 GMT Say what you will about cooling issues, disgruntled admins and memory failures. There are times when it's the guys in shipping that cause the most harm to a data center. Contractor T.R. Systems has sued IBM for allegedly packing a $1.4m server so poorly that it fell off a forklift and wrecked the box. As InformationWeek reports,
The contractor complains that IBM refused to have anything to do with the collapsed iron, rebuffing requests to inspect, repair or remove the bruised box. Ultimately, T.R. Systems had to shell out for a replacement unit, which went to its customer, the US Patent and Trademark Office, according to the report. As usual, IBM plans to defend itself in the matter. The crux of T.R. Systems' claim seems to be that IBM's crate was not robust enough for the mainframe or System P unit. But you'd think IBM would have a pretty standard procedures for moving multi-million dollar systems. The contractor is after more than $1.4m in damages. ® 26 comments posted — Comment period finished HmmPosted: 20:53 27th August 2007 So, the basis of the suit is...Posted: 21:03 27th August 2007 I'm going the other way...Posted: 22:30 27th August 2007 Stacking PalletsPosted: 22:40 27th August 2007 The conditions are irrelevantPosted: 22:44 27th August 2007
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