Sony recalls 350,000 cameras
Out of the fire and into the meat slicer
Sony has announced a recall of 350,000 digital cameras. But there's no need to reach for your fire extinguisher, because this time the recall is focused on the metal casing of one model that has the potential to cut or scratch users.
The problems surround the Cyber-shot DSC-T5 camera with serial numbers between 3500001 and 3574100, which was released in 2005.
Sony has discovered that the bottom of the camera’s metal casing may peel and warp outwards, resulting in “slight” cuts or scratches to the skin.
The guilty area on Sony's Cyber-shot DSC-T5 digital camera
The firm has admitted that the problem is caused by an irregularity in the strength of the adhesive used, and has offered to pay for the replacement and shipping of the part for anyone affected.
Japanese customers have already been affected, and a Sony spokesman admitted that about 30 people from the country have been hurt by the faulty case.
So far the recall is known to have involved around 284,000 cameras in the US and about 66,000 in Japan, but Sony has not mentioned recall figures for cameras in Europe.
The recall is yet more bad news for Sony, which has already been implicated in several recalls of thousands of laptop batteries because of worries over them bursting into flames. In April, Acer's US operation announced that it had asked 27,000 customers to return Sony-made laptop batteries.
I gave up buying Sony some years ago. Until then I was in the category of waiting for the knock on the door and the Sony girl asking 'Do you have more than ten Sony products in your household. If you have, you have won Japan!"
Their obsessiveness with proprietary hardware got to me. If you haven't got a Sony XXXStick or whatever then you can't use it.
They lost their way and completely missed the iPod when they had the portable music market to themselves. Apple beware of history!
If the serial numbers 3500001 to 3574100 are being recalled then this is 74099 being recalled not 350000.
Still I am very suspisious for the REAL reason for the recall. My HP camera has got dents and bits missing of metal (Never let other peoples kids use your camera!) through 3 years of use and there are no sharp edges. Or have they just skimped on the design to save a few bucks.
Sony appear to be going downhill and I really wonder at times how long it will be before they hit serious financial issues. With the very poor sales of the PS3 (which they are still losing money on the hardware) and the battery fiasco how long will it be before the public give Sony a miss due to mistrust of their products.
Finally - Stu why would anyone buy a camera if you cannot upload to a PC?
Sony , the maker of defective products , can anyone expect any better?