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EU monitors roaming compliance

Web site tracks errant operators

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The EU is providing an easy reference for customers wanting to see if their network operator is offering minimal compliance with the new Eurotariff, or if they're one of the lucky few who are exceeding the newly mandated caps on European roaming charges.

Mobile network operators in Europe had until July 30 to offer the new Eurotariff to their customers, and they've got until the August 30 to activate it, but many operators have decided to offer rates even lower than the €.49 outgoing/€.24 incoming maximum allowed under the new rules.

A couple of operators were late to implement the new tariff, and a fair few won't be activating it until the September 1, but compliance has generally been pervasive.

In the UK Orange and T-Mobile are doing the minimum necessary to comply with the law, while 3, O2 and Vodafone have better rates and Virgin Mobile hasn't replied to the EU questionnaire as yet.

Anyone outside the UK can check their own network on the EU list

Free webcast: Service level monitoring and management

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