Feeds

IT pros give thumbs up to online communities

'It solves problems and it's accurate'

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

It may come as a shock, but online communities or forums for IT professionals do actually work - in the US at any rate.

A survey of over 200 US-based IT professionals, published this week by King Research, shows that 100 per cent of those who participate in online communities say they get professional benefits from the experience. And 85 per cent also say they get personal benefits.

Professional benefits include being able to keep up with new developments and solve problems faster. Personal benefits include career development and peer networking.

A staggering 93 per cent of the sample claim to be able to do their jobs more efficiently and save time by using community sites to solve system administration problems. As many as 82 per cent say they save at least one hour a week by using the information found in online communities, and a third say they save three or more hours a week.

Interestingly, most of those surveyed (98 per cent) also say they see the information from online communities as "typically accurate and trustworthy".

Despite the strong positive response, online communities could improve. Respondents said the main complaint is the need to scan several different sites to get the answers they want. A whopping 94 per cent said, for example, they have to visit more than one source of information for each problem, and 75 per cent would prefer a single source of answers.

The survey is sponsored by system management software developer Kace, which supports its own community site Appdeploy Live as part of its KBOX product. Other community sites referred to in the survey include Yahoo!, Google, and Tech Target.

Kace says AppDeploy Live is a knowledge base updated by over 16,000 contributing professionals, with access to data on over 60,000 applications and processes. It claims over 100,000 visitors a month.

The complete survey is available from Kace here (pdf). ®

Website security in corporate America

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.