Feeds

Fasthosts update: still above water

Service afloat despite floods

Reducing security risks from open source software

Fasthosts is fully operational despite the continued flooding problems.

The company said all its services remain fully operational. Customer services is running a general advice service while the problems continue.

The company thanked customers for their understanding. A statement on Fasthosts' status page said: "We would like to thank those of our customers who have expressed sympathy and understanding over the last few days and to offer our best wishes to anyone who is suffering the consequences of the weather conditions."

We received the following statement by email at 11.53pm last night:

Every aspect of Fasthosts' services remain fully operational.

Due to exceptionally severe weather conditions in Gloucestershire, and local telephone line difficulties, Fasthosts' customer service department is running a general advice line only on its telephone support number. This advice line is available from 8am to 8pm.

Alternatively, a full technical support service remains available via email at support@fasthosts.co.uk

We will work hard to maintain a high standard of service, despite the adverse weather conditions, and will of course keep our customers informed."

Fasthosts is not alone. Namesco's headquarters is currently under water - there are pictures here.

Let us know your flood experiences by posting a Reader Comment below.

Forecasters are suggesting that Gloucester may have seen the worst of the weather now, but Reading and the Thames are expected to see peak flows early Wednesday morning.

Fasthosts' status page is here. ®

Seven Steps to Software Security

More from The Register

next story
Stick a 4K in them: Super high-res TVs are DONE
4,000 pixels is niche now... Don't say we didn't warn you
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
Amazon Reveals One Weird Trick: A Loss On Almost $20bn In Sales
Investors really hate it: Share price plunge as growth SLOWS in key AWS division
Bose says today is F*** With Dre Day: Beats sued in patent battle
Music gear giant seeks some of that sweet, sweet Apple pie
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Too many IT conferences to cover? MICROSOFT to the RESCUE!
Yet more word of cuts emerges from Redmond
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.