Feeds

Moving mobile numbers should be instant

Ofcom calls for mass debate on central database

Intelligent flash storage arrays

Ofcom has issued a second document on number portability, recommending that customers be able to instantly move their fixed and mobile numbers between networks.

Number portability, the ability to take your phone number with you when you change networks, increases churn - and thus competition - wherever it's been introduced. But while the UK was one of the first places to introduce the capability, it now lags behind many countries in the speed and complexity of the process.

Part of the problem is that numbers are allocated to network operators, and when a customer takes their number to another network, the original operator (known as the donor provider) is still responsible for forwarding connections to that number. If the donor provider suffers technical or financial failure, the ported numbers all get disconnected.

This system also relies on the donor provider agreeing to forward connections, as notified through the issuing of a Porting Authorisation Code (PAC), and processing that can take up to five days.

Ofcom would like to see a central database of ported numbers, which would be responsible for forwarding calls to the appropriate network and would allow networks to take responsibility for a number without waiting for the donor provider to issue any code or other paper work.

Of course, this would make slamming (moving customers onto a new network without their knowledge) a great deal easier, but Ofcom "expect[s] industry to take all reasonable steps to ensure that accelerated processes for porting mobile numbers continue to protect consumers from the risk of mis-selling and slamming".

The ability to instantly port numbers, and the deadline for building the system, is open to debate until 10 September, but Ofcom would like to see the whole system operational (for mobiles at least) two years from then. ®

Security for virtualized datacentres

More from The Register

next story
Crouching tiger, FAST ASLEEP dragon: Smugglers can't shift iPhone 6s
China's grey market reports 'sluggish' sales of Apple mobe
TEEN RAMPAGE: Kids in iPhone 6 'Will it bend' YouTube 'prank'
iPhones bent in Norwich? As if the place wasn't weird enough
Sea-Me-We 5 construction starts
New sub cable to go live 2016
EE coughs to BROKEN data usage metrics BLUNDER that short-changes customers
Carrier apologises for 'inflated' measurements cockup
Comcast: Help, help, FCC. Netflix and pals are EXTORTIONISTS
The others guys are being mean so therefore ... monopoly all good, yeah?
Surprise: if you work from home you need the Internet
Buffer-rage sends Aussies out to experience road rage
EE buys 58 Phones 4u stores for £2.5m after picking over carcass
Operator says it will safeguard 359 jobs, plans lick of paint
prev story

Whitepapers

A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.