Feeds

The practitioner's view of wireless

Just don't forget basic IT principles

Next gen security for virtualised datacentres

Mobile workshop Our recent wireless workshop has demonstrated yet again that the genuine experts in any area are the people out there doing it for real. Indeed, we saw a number of examples of pragmatic “non trendy” opinions coming back from experienced Reg Readers that don’t necessarily tally with some of the more idealistic views we often hear from the pundits and the press (Reg journalists excluded, of course).

On the topic of what’s important in a business class handheld device, for example, battery life and decent voice support were top of the list, with the more “newsworthy” stuff like cameras, GPS and Voice over WiFi coming towards the bottom. The big message to the mobile industry here is that business customers would much prefer vendors and service providers to get the basics right before messing around with bells and whistles.

This very pragmatic view is also reflected in the way in which those living in the real world deal with the opposing pulls of users wanting the latest, sexiest kit, while IT people want everything to be properly secured, managed and supported. Too often we hear the romantic view from analysts that modern mobile devices are breaking down the barriers between personal and business interests and that IT people have to accept the way this is changing user expectations of freedom of choice.

No romantics

All very well and philosophically “right on”, until your internal helpdesk and user satisfaction are crippled by users wanting assistance with a myriad of different devices that support technicians can’t possibly keep up with, and the development guys complain about the impossibility of designing, building and testing applications cost effectively when they have no idea of the spec and form factor of the target environment. It’s no surprise then that we were consistently told by those with more than a handful of mobile users that while it is important to take user wants and needs on board, the only practical approach is to stick to a pre-defined range of devices that IT is happy can be properly secured, managed and supported.

And the need to deal with IT realities such as these brings us onto another of the areas we looked at in the workshop - the question of BlackBerry versus Windows Mobile-based email architectures. Again, pragmatics came through strongly, and given the depth and volume of feedback received from readers with experience of these environments (often both of them), there can be little doubt that the BlackBerry solution wins hands down when it comes to management and control in a production environment.

Mixed emotions were clearly evident here, however, with some implying they wished things were otherwise because they perceived the Microsoft client platform to be more open, capable and flexible (now there’s a turn up for the books!). But when push comes to shove, you have to be able to manage stuff effectively, so for the time being, at least, BlackBerry remains the platform of choice for most IT professionals when considering serious deployments.

Secure remote control for conventional and virtual desktops

Next page: Speed thrills

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
We need less U.S. in our WWW – Euro digital chief Steelie Neelie
EC moves to shift status quo at Internet Governance Forum
Google has spaffed more cash on lobbying this year than Big Cable
Don't worry, it'll be cheaper when they use drones
EE fails to apologise for HUGE T-Mobile outage that hit Brits on Friday
Customer: 'Please change your name to occasionally somewhere'
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?