Feeds

Fidelity employee steals 2.3 million consumer records

Database administrator hustles info to marketeers

3 Big data security analytics techniques

Fidelity National Information Services, the major US financial processing company, said today a senior level database administrator at one of its subsidiaries stole 2.3 million consumer records containing bank account and credit card information as well as other personal information.

The data was commandeered by an unnamed, now-former employee who worked at the company's Florida-based outfit, Certegy Check Services. The employee allegedly sold the information to a data broker, who in turn sold it to a "limited number" of marketing organizations.

Fidelity, also based in Florida, claims the incident does not involve any outside intrusion or compromise of Certegy's technology systems.

“As a result of this apparent theft, the consumers affected received marketing solicitations from the companies that bought the data,” Certegy president Renz Nichols said in a statement. “We have no reason to believe that the theft resulted in any subsequent fraudulent activity or financial damage to the consumer, and we are taking the necessary steps to see that any further use of the data stops.”

Of the approximately 2.3 million records believed to have been compromised, about 2.2 million contain bank account information and 99,000 contain credit card information. The company is still investigating when the theft occurred.

Fidelity said the employee was authorized to access the data for his job, but removing and selling the data was "obviously, outside the scope of his employment and Certegy's knowledge".

Fidelity maintains that there is no evidence that the information was mishandled for anything other than marketing purposes. The company said it is unaware of any identify theft or fraudulent financial activity resulting from the data breach.

Certegy has filed a civil complaint against the former employee and the marketing firms they believe purchased the data. The company is seeking to retrieve the consumer data and to be awarded an injunction against its use.

The company has alerted the country's three major credit reporting agencies and is implementing a fraud watch on its internal systems for the checking accounts that were compromised.

"On behalf of Fidelity National Information Services and our Certegy subsidiary, I want to express my deep sadness and heartfelt apology over this incident,” Fidelity CEO Lee Kennedy said. “We will do everything possible to ensure no consumer is harmed because of this horrible betrayal.” ®

3 Big data security analytics techniques

More from The Register

next story
Obama allows NSA to exploit 0-days: report
If the spooks say they need it, they get it
Samsung Galaxy S5 fingerprint scanner hacked in just 4 DAYS
Sammy's newbie cooked slower than iPhone, also costs more to build
Putin tells Snowden: Russia conducts no US-style mass surveillance
Gov't is too broke for that, Russian prez says
Snowden-inspired crypto-email service Lavaboom launches
German service pays tribute to Lavabit
Mounties always get their man: Heartbleed 'hacker', 19, CUFFED
Canadian teen accused of raiding tax computers using OpenSSL bug
One year on: diplomatic fail as Chinese APT gangs get back to work
Mandiant says past 12 months shows Beijing won't call off its hackers
Call of Duty 'fragged using OpenSSL's Heartbleed exploit'
So it begins ... or maybe not, says one analyst
Heartbleed exploit, inoculation, both released
File under 'this is going to hurt you more than it hurts me'
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.