Feeds

Virgin Trains's mysterious full-price ticket promotion

'Temporary data problem' scuppers cheap fares

Secure remote control for conventional and virtual desktops

Anyone wanting to book a ticket on Virgin Trains would be well advised to wait a little while as the company is currently unable to sell its discounted tickets, though its website will happily service travellers willing to fork out the full fare.

Register reader Graham Finlayson was trying to buy a ticket from Edinburgh to Cheltenham on the Virgin Trains ticket-booking site this morning. He discovered that all the cheap fares had mysteriously vanished since the weekend.

He told us: "I'm not bothered if it's down, that's fine. But if you go to the site and you think those are the only prices, then people will be paying them."

Thanks to a "temporary data problem", Virgin Trains can sell only its full-price tickets. The firm told The Register that the "temporary data problem" is preventing all new reservations, not just ones that would go through the website.

"We had hoped it would be fixed by now," a spokesman told us. "We notified all our retail outlets yesterday, but we missed the website."

He assured us that it was not a deliberate ploy to extract cash from bamboozled passengers, but a genuine oversight, and promised that a notification would be going up on the site as soon as possible.

Finlayson added: "I'm in the software business, I know that things break. But you have to tell people. If a message is going up, then that's good."

Virgin says it is working on fixing the problem and is still hopeful that the reservations system will be up and running again later today. ®

The essential guide to IT transformation

More from The Register

next story
Apple promises to lift Curse of the Drained iPhone 5 Battery
Have you tried turning it off and...? Never mind, here's a replacement
Mozilla's 'Tiles' ads debut in new Firefox nightlies
You can try turning them off and on again
Linux turns 23 and Linus Torvalds celebrates as only he can
No, not with swearing, but by controlling the release cycle
Scratched PC-dispatch patch patched, hatched in batch rematch
Windows security update fixed after triggering blue screens (and screams) of death
This is how I set about making a fortune with my own startup
Would you leave your well-paid job to chase your dream?
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.