Feeds

Microsoft versus BlackBerry versus, er, BlackBerry?

How do you select the right mobile email solution?

The Power of One eBook: Top reasons to choose HP BladeSystem

The results of our latest Reg panel survey (completed last week) confirm that many organisations have already selected a solution for mobile email.

As we can see from this graphic, however, there are still quite a few people that are at the "considering or planning" stage – even some that are reconsidering their original decisions in this area. The question of what's important when evaluating, selecting, and implementing mobile email solutions is therefore still very pertinent. Before getting into this, however, it is worth reviewing what's generally going on this area.

Looking at on premise solutions, i.e. email relay capability running behind the firewall, while Microsoft finally appears to be getting its act together with native Exchange functionality and Windows Mobile, it certainly isn't a slam dunk for the Redmond giant in this space.

RIM is fighting back hard and giving at least as good as it gets with its BlackBerry Enterprise Server (BES) and rapidly evolving device capability. It's not shown on the chart, but the research also tells us that commitment to RIM is particularly strong in the large enterprise space, where BlackBerry sites still outnumber those using the native mobile capability of Exchange by a ratio of 2 to 1. This gap closes progressively as we look at smaller and smaller organisations.

Speaking of smaller scale requirements, another observation from the research is that RIM is also engaged in another part of the market, that aimed at mobile enabling POP3 mailboxes. There is clearly a consumer play here, but this kind of solution is also required for many smaller businesses in particular, whose email is hosted by a service provider.

The choices being adopted or considered at the moment appear to be the BlackBerry internet service and the various mobile operator branded services that have come into being over the past couple of years, with action split approximately equally between the two camps. Either way, there is typically a mobile operator hosted relay involved in the equation, whether RIM based or otherwise, which is delivered as a service on a fee per user per month basis. The added advantage here is that there is no mobile related infrastructure to manage for the customer, and it is interesting to note that even some of those who run their own email servers (e.g. Exchange) in premise are going down this hosted relay route.

Beyond Microsoft, RIM and mobile operator branded relay services, there's clearly a significant number of other options being taken seriously, though it has to be said that things get very fragmented on the supplier side when you look at how the "other" category breaks down.

So, with all of these options, what should be considered when looking at alternatives? There are some obvious things to think about such as the nature of your existing email setup, which in itself will narrow the possibilities, but you are still likely to end up with at least a couple of possible routes and a range of potential suppliers.

We'll be providing our own views on this topic later this week, but in the meantime, we would be interested in the thoughts and experiences of readers. We'd be particularly interested in feedback from people who have been through a selection process recently or are currently reviewing options – what selection criteria did you come up with, for example, and how do or did the various options you considered stack up? And if you made your decision a while back, has it worked out the way you anticipated?

It would be great to get your comments in the feedback box below... ®

Maximizing your infrastructure through virtualization

More from The Register

next story
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
Bring back error correction, say Danish 'net boffins
We don't need no steenkin' TCP/IP retransmission and the congestion it causes
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Samsung Z Tizen OS mobe is post-phoned – this time for good?
Russian launch for Sammy's non-droid knocked back
Telstra to KILL 2G network by end of 2016
GSM now stands for Grave-Seeking-Mobile network
Seeking LTE expert to insert small cells into BT customers' places
Is this the first step to a FON-a-like 4G network?
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.