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Truphone enhances its presence

And adds SMS and 3G

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Truphone, the VoIP provider for Nokia Series 60 devices with decent connectivity, has added presence to its offering, as well as making it work over 3G networks - where the operator allows it, of course.

Truphone has been one of the most voracious critics of network operators trying to exclude VoIP from their data services, or even disabling the function on handsets, because unlike the competition Truphone is aimed at non-technical customers so needs to be tightly integrated into the normal phone experience.

The new features demonstrate that, with users now being offered Truphone as an option to send an SMS, in just the same way as that option already appears when they make a phone call. A presence service moves contacts in to, and out of, address-book groups when they are connected to the Truphone service (and thus can be contacted for free). The intention is to allow contacts to know which profile a user has selected (silent, meeting, etc.), but for the moment you can only tell if someone is there or not.

The software is much better at noticing, and connecting to, Wi-Fi networks - certainly faster than the last version, and it will now work with 3G networks too.

Other VoIP clients, such as Fring and Skype, have long worked over 3G, but Truphone was limited to Wi-Fi to keep things simple and avoid the data charges (ironically, the simplicity argument is put forward by Vodafone as an excuse to remove the VoIP capability from the Nokia N95, at least in the UK). Customers with unmetered data have asked for 3G compatibility, and version 3 supplies that at the cost of some simplicity in connection management.

The tight integration of the Truphone client with the Series 60 applications; address book, dialler and messaging, is a demonstration of what is possible with an open phone OS, and a stark reminder of the kind of thing which will be impossible (at least from a third party) on Apple's iPhone. Users would have trouble identifying where a manufacturer's application ends and Truphone starts, which is perhaps just what Apple wants to avoid.

Version 3 of the Truphone client is available as beta now, with a couple of known bugs. Full release is expected this week. ®

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Latest Comments

Reply to comment: 'Do not touch this version'

Hi Justin,

Sorry to hear you had a tough time.The Truphone 3.0 application sets up Internet Tel and SIP Profiles and connects to them. So you can't delete them without putting the phone in Offline mode or removing the truphone app as Dave advised. There is definitely no worm involved!

The Truphone app has been heavily tested for months now and is specifically designed not to "screw up" your phone and to be easily removed. If you submit a support request a member of our support team would be happy to help return your phone to it's pre-Truphone state if required.

Regards, Gavin

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Reply to comment: 'Do not touch this version'

Dear Justin,

Sorry to hear that you have had a bad experience with the sneak preview of the new Truphone client.

We would very much like to hear of your experience in order to determine what has gone wrong for yourself. Please let us know at support@truphone.com.

Please note that the client can easily be uninstalled from your handset. Please navigate to Menu>Installations/Applications; select Truphone and Options>Remove. You can then roll back to our 2.15 client by sending an SMS with the word 'Tru' to +447624000000.

Warm Regards

Dave

The Truphone Support Team

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Do not touch this version

This is pre-pre-pre Beta version. Downloaded to my phone and since then (about five hours ago) I've been struggling to take it off.

The application acts as a worm on your phone. I had better experience with adwares on my pc.

Thank you truphone for screwing my phone.

Next time, please spend more time to QA.

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