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Can intelligence really help business get out of a hole?

BI want to break free

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Combat fraud and increase customer satisfaction

Whitepaper Business Intelligence (or BI) is often promoted as a “get out of gaol free” card – surely, intelligence in business is a good thing (although perhaps we wouldn’t know, we haven’t met much of it), so paying lots of money for a BI package is a no-brainer?

Well, “Only up to a point, Lord Copper”. Obviously, fact-based decision-making, as opposed to the emotion- or fashion-based option, is a good choice – but just buying BI technology won’t necessarily deliver this. Fact-based decision-making comes with company maturity and a metrics-based culture rather than from more technology toys.

Be very wary of vendors quoting 5763.47 per cent ROI (Return On Investment), say, from the purchase of a “BI solution”. Quite apart from the entirely spurious accuracy implied by the 2 decimal places, if this is a genuine success story, the BI software only enabled it – most of the ROI is down to the managers or workers knowing what questions to ask and the ability of the company to put its BI to use in an effective business operation.

You can read the full run-down on Business Intelligence from Martin Banks here

Combat fraud and increase customer satisfaction

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Whitepapers

SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.