Feeds

Directgov publishes online wish list

Child truancy alerts and virtual uni tours demanded

Secure remote control for conventional and virtual desktops

Child truancy alerts and virtual tour of colleges or universities for teenagers are among the most wanted online services, according to a survey commissioned by Directgov.

The Central Office of Information said the study, which questioned more than 2,000 adults and a representative sample of 14 to 18-year-olds, will be used to help the assess the next stage of development for the central portal for government.

Published yesterday, the survey also found that a guide to local services was top of the wish list for the over 50s, while motorists most wanted the ability to renew car tax online.

Both services are already available on Directgov – with the latter having migrated from the Driver and Vehicle Licensing Agency's website – suggesting that work is still needed to communicate the availability of such services to the public. The top desire for disabled people was personalised journey planners mapped by accessibility.

Staying connected with family and friends was a key theme revealed across all sample groups. In addition to receiving immediate online alerts if their child has failed to turn up for registration, parents wanted to be able to track children's movements outside of school for safety.

Meanwhile, one in six over 50s most want to stay in better touch with friends and family via webcams and video conferencing.

Teenagers, who often rely on social networking sites and instant messaging to keep in touch with friends, also see the internet as a tool for self-improvement. Almost a fifth of those surveyed wanted the chance to take virtual tours of colleges and universities, while the same proportion wanted to take virtual driving lessons.

For motorists, responsible driving was the top priority. One in ten wanted to put their car through a virtual MOT, while one in seven wanted to be able to calculate the exact carbon emissions of their vehicle.

For disabled people, the most desired future services are those which allow them more time and freedom, with one in seven 35 to 44-year-olds wanting to have face-to-face meetings, such as job interviews or benefit claims renewals, online.

The results of the survey, conducted by ICM Research, are currently being analysed before Directgov decides on how they might be implemented into its website strategy.

Commenting on the findings, the organisation's chief executive officer Jayne Nickalls said: "With 60 per cent of respondents saying they want more government services in one place online, all of the insights we gained will be taken into consideration as we plan the future of Directgov."

Under the online streamlining programme, at least 551 government websites are being culled, with relevant information transferred to "supersites" like Directgov.

This article was originally published at Kablenet.

Kablenet's GC weekly is a free email newsletter covering the latest news and analysis of public sector technology. To register click here.

New hybrid storage solutions

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.