Feeds

Bulldog fingers sacked employee for credit card scam

Pakistani call centres swindle customers

Internet Security Threat Report 2014

Cable and Wireless, the former owner of ISP Bulldog, has blamed a sacked employee for the illegal use of a database containing 100,000 customer details.

The firm has taken out a High Court injunction against the woman, named by the BBC as Seemab Zafar, who was canned by Bulldog in 2005 after failing to return as planned from a business trip to Pakistan. She now runs an outsourcing business and has denied any involvement in the data theft.

The breach emerged when customers began receiving unsolicited phone calls asking them for credit card information. According to the BBC, Pakistani call centres tricked customers into giving details which were used to take money and set up fake PayPal accounts.

The injunction demands that Zafar and third parties stop using the data, and tell Cable and Wireless exactly what information it included. The firm said it believes the legal action has led to the destruction of all copies of the database.

Cable and Wireless was keen to point out that accounts which had been attacked by the credit card scam were not directly based on financial data taken from it. In a statement, it said: "There is no evidence that any credit card details have been misused. Indeed, the credit card details in the sample customer information held by the BBC do not match the customer database."

It also said its use of outsourcers was unrelated to the crime. It said: "Make no mistake, we will take every possible course of action available to us to bring this matter to a suitable conclusion and to ensure the protection of Bulldog customers."

Bulldog was bought by Pipex in 2006. ®

Beginner's guide to SSL certificates

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Special pleading against mass surveillance won't help anyone
Protecting journalists alone won't protect their sources
Big Content Australia just blew a big hole in its credibility
AHEDA's research on average content prices did not expose methodology, so appears less than rigourous
Vodafone to buy 140 Phones 4u stores from stricken retailer
887 jobs 'preserved' in the process, says administrator PwC
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.