Feeds

Another ISP throttles bandwidth

Nildram applies the brakes

Internet Security Threat Report 2014

Updated Pipex-owned ISP Nildram has joined the ranks of providers who are interfering with traffic to reduce the bandwidth burden from peer-to-peer networks and other "non-interactive" traffic.

The firm applied bandwidth throttling on Monday, restricting P2P and newsgroup traffic to as slow as a snail's pace 64Kbit/s. Customers, including business users, who contacted the Reg said they got no prior warning about the changes.

Ian Willmore, the firm's business and partner support manager, started a thread on the broadband forum thinkbroadband.com. He has not responded publicly to any of the criticism, or questions over service issues such as latency, posted in response.

Nildram tech support told one irate user yesterday that they had themselves just got news about the policy, and that it would apply during business hours only. Our correspondent wrote: "We operate around a dozen Nildram business accounts (including SDSL) and use FTP [file transfer protocol] and NNTP [network news transfer protocol] to synch up between offices. [They] really screwed us badly as we had no warning at all to make alternate provision and move provider."

Nildram did update its FAQ to reflect the bandwidth throttling last week. It says:

This weighting allows us to preference interactive traffic such us HTTP (Web), VoIP and VPN over non-interactive traffic, such as P2P (peer to peer) and NNTP (Newsgroups). This provides an important quality of service improvement for these applications where delays have a very noticeable effect and we expect that Nildram customers will see improved performance from these applications.

Nildram last acted to discourage downloading two years ago when it used the more crude method of a monthly GB limit, and applied it only to consumer customers.

Parent company Pipex introduced traffic shaping on its services in 2005, and was among the first non-BT ISPs to do so. Recently, the takeover target began cutting off punters who it thinks are abusing their connection, although it won't publish specific limits.

Without significant investment in network infrastructure, it seems customers will have to get used to traffic management. Nildram's speed limits seem particularly draconian, however, and the poor communication with users is inexcusable. ®

Update

Nildram sent us this statement:

Our website was updated on Thursday 17th May announcing the introduction of a new traffic management process which was enabled during the evening of Monday 21st May. We also posted an announcement on Think Broadband. This new process took on board feedback from our customers from an earlier change of traffic management in October 2006 which we backed out a few days later.

The comment concerning the limiting of a connection to 64K is unrelated and applies only to customers who exceed their quota limits; this has been in place since 2005.

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.