Feeds

Public-private shoe-in wins Birmingham contract

Capita's second foothold in Europe's largest council

Choosing a cloud hosting partner with confidence

Birmingham Council has handed the second raft of its 10 year transformation programme over to a public-private vehicle that is majority owned by Capita.

Capita said in a statement to the City yesterday that Service Birmingham, its joint venture with Birmingham City Council, had been given a budget of £142m over 10 years to manage the "transformation" of the council's customer services.

Service Birmingham was approved as the first-dibs supplier on four of nine planned transformation projects planned at the council a year ago. The four projects were estimated to net the joint venture £452m. Corporate Services transformation, the first, has already been approved.

The joint venture's business proposal for the customer services transformation was approved by the council on 26 April.

The council is given a chance to refuse Service Birmingham permission to handle any one of the four transformations at the business proposal stage in order to ensure that the arrangements remain price competitive. However, the business plans are drawn up by a project team that includes council officers, Service Birmingham, and one member of the council cabinet.

Birmingham is waiting for a new Cabinet to be agreed following the council elections.

Glyn Evans, assistant to the chief executive of Birmingham Council on transformation, said the arrangement was good for the council.

"We are confident that what is being imposed is what the council wants," he said.

"Our model is to have joint project teams - I've always agreed that transformation isn't something that can be done to the council, we've got to take responsibility for it," he added.

He said the customer services project cost of £142m was in line with the the proportion of the total transformation £452m budget that was agreed last year. Any budget over-runs would have required approval by the Cabinet. ®

Intelligent flash storage arrays

More from The Register

next story
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Spies, avert eyes! Tim Berners-Lee demands a UK digital bill of rights
Lobbies tetchy MPs 'to end indiscriminate online surveillance'
How the FLAC do I tell MP3s from lossless audio?
Can you hear the difference? Can anyone?
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
EU to accuse Ireland of giving Apple an overly peachy tax deal – report
Probe expected to say single-digit rate was unlawful
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
prev story

Whitepapers

A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.