Feeds

Spammers stuff PlusNet email accounts (again)

New email platform fails to stop the rot

Protecting against web application threats using SSL

Gaffe-prone ISP PlusNet has had its email database stolen and its users' accounts bombarded by spammers.

The attack first surfaced yesterday, when PlusNet punters reported that previously spam-free email addresses were being filled with unsolicited discount pharmacy marketing. Some forum posters report that a few of their webmail contacts have received more spam too.

In a statement, BT-owned PlusNet said: "It has come to our attention that a number of customer email addresses have been obtained illegally by a third party. We are in the process of contacting all affected customers in order to inform them of the incident and of any steps they need to take to ensure that their internet connections and computers are safe.

"We regret that this has happened but are confident that we have resolved this issue and will monitor the situation closely to ensure that the effect is minimised and the issue does not reoccur."

The news is a huge blow for PlusNet, which recently completed migration to a brand new £250,000 NetApp email platform. The BT-funded investment was a central plank of the Sheffield-based ISP's plan to recover its reputation following the battering it took in these pages before it was bought out.

PlusNet directors have admitted that under-investment as an independent firm last year led to a seemingly unending series of blunders where data was deleted and angry users cut-off, provoking an exodus from its packages.

The last time accounts suffered from a spam attack, this April, mid-way through migration, the firm said its new hardware would remedy its email problems.

PlusNet has not revealed whether it has been hacked or if the data was obtained illegally some other way. It said it was still investigating the spam attack and would provide more info this afternoon. ®

Reducing the cost and complexity of web vulnerability management

More from The Register

next story
Early result from Scots indyref vote? NAW, Jimmy - it's a SCAM
Anyone claiming to know before tomorrow is telling porkies
TOR users become FBI's No.1 hacking target after legal power grab
Be afeared, me hearties, these scoundrels be spying our signals
Jihadi terrorists DIDN'T encrypt their comms 'cos of Snowden leaks
Intel bods' analysis concludes 'no significant change' after whistle was blown
Home Depot: 56 million bank cards pwned by malware in our tills
That's about 50 per cent bigger than the Target tills mega-hack
Hackers pop Brazil newspaper to root home routers
Step One: try default passwords. Step Two: Repeat Step One until success
NORKS ban Wi-Fi and satellite internet at embassies
Crackdown on tardy diplomatic sysadmins providing accidental unfiltered internet access
UK.gov lobs another fistful of change at SME infosec nightmares
Senior Lib Dem in 'trying to be relevant' shocker. It's only taxpayers' money, after all
Critical Adobe Reader and Acrobat patches FINALLY make it out
Eight vulns healed, including XSS and DoS paths
Spies would need SUPER POWERS to tap undersea cables
Why mess with armoured 10kV cables when land-based, and legal, snoop tools are easier?
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.