Feeds

Spammers stuff PlusNet email accounts (again)

New email platform fails to stop the rot

5 things you didn’t know about cloud backup

Gaffe-prone ISP PlusNet has had its email database stolen and its users' accounts bombarded by spammers.

The attack first surfaced yesterday, when PlusNet punters reported that previously spam-free email addresses were being filled with unsolicited discount pharmacy marketing. Some forum posters report that a few of their webmail contacts have received more spam too.

In a statement, BT-owned PlusNet said: "It has come to our attention that a number of customer email addresses have been obtained illegally by a third party. We are in the process of contacting all affected customers in order to inform them of the incident and of any steps they need to take to ensure that their internet connections and computers are safe.

"We regret that this has happened but are confident that we have resolved this issue and will monitor the situation closely to ensure that the effect is minimised and the issue does not reoccur."

The news is a huge blow for PlusNet, which recently completed migration to a brand new £250,000 NetApp email platform. The BT-funded investment was a central plank of the Sheffield-based ISP's plan to recover its reputation following the battering it took in these pages before it was bought out.

PlusNet directors have admitted that under-investment as an independent firm last year led to a seemingly unending series of blunders where data was deleted and angry users cut-off, provoking an exodus from its packages.

The last time accounts suffered from a spam attack, this April, mid-way through migration, the firm said its new hardware would remedy its email problems.

PlusNet has not revealed whether it has been hacked or if the data was obtained illegally some other way. It said it was still investigating the spam attack and would provide more info this afternoon. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Ice cream headache as black hat hacks sack Dairy Queen
I scream, you scream, we all scream 'DATA BREACH'!
Goog says patch⁵⁰ your Chrome
64-bit browser loads cat vids FIFTEEN PERCENT faster!
NIST to sysadmins: clean up your SSH mess
Too many keys, too badly managed
Scratched PC-dispatch patch patched, hatched in batch rematch
Windows security update fixed after triggering blue screens (and screams) of death
Researchers camouflage haxxor traps with fake application traffic
Honeypots sweetened to resemble actual workloads, complete with 'secure' logins
Attack flogged through shiny-clicky social media buttons
66,000 users popped by malicious Flash fudging add-on
New Snowden leak: How NSA shared 850-billion-plus metadata records
'Federated search' spaffed info all over Five Eyes chums
Three quarters of South Korea popped in online gaming raids
Records used to plunder game items, sold off to low lifes
Oz fed police in PDF redaction SNAFU
Give us your metadata, we'll publish your data
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.