Feeds

Spammers stuff PlusNet email accounts (again)

New email platform fails to stop the rot

Internet Security Threat Report 2014

Gaffe-prone ISP PlusNet has had its email database stolen and its users' accounts bombarded by spammers.

The attack first surfaced yesterday, when PlusNet punters reported that previously spam-free email addresses were being filled with unsolicited discount pharmacy marketing. Some forum posters report that a few of their webmail contacts have received more spam too.

In a statement, BT-owned PlusNet said: "It has come to our attention that a number of customer email addresses have been obtained illegally by a third party. We are in the process of contacting all affected customers in order to inform them of the incident and of any steps they need to take to ensure that their internet connections and computers are safe.

"We regret that this has happened but are confident that we have resolved this issue and will monitor the situation closely to ensure that the effect is minimised and the issue does not reoccur."

The news is a huge blow for PlusNet, which recently completed migration to a brand new £250,000 NetApp email platform. The BT-funded investment was a central plank of the Sheffield-based ISP's plan to recover its reputation following the battering it took in these pages before it was bought out.

PlusNet directors have admitted that under-investment as an independent firm last year led to a seemingly unending series of blunders where data was deleted and angry users cut-off, provoking an exodus from its packages.

The last time accounts suffered from a spam attack, this April, mid-way through migration, the firm said its new hardware would remedy its email problems.

PlusNet has not revealed whether it has been hacked or if the data was obtained illegally some other way. It said it was still investigating the spam attack and would provide more info this afternoon. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Knock Knock tool makes a joke of Mac AV
Yes, we know Macs 'don't get viruses', but when they do this code'll spot 'em
Feds seek potential 'second Snowden' gov doc leaker – report
Hang on, Ed wasn't here when we compiled THIS document
Why weasel words might not work for Whisper
CEO suspends editor but privacy questions remain
DEATH by PowerPoint: Microsoft warns of 0-day attack hidden in slides
Might put out patch in update, might chuck it out sooner
BlackEnergy crimeware coursing through US control systems
US CERT says three flavours of control kit are under attack
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
New hybrid storage solutions
Tackling data challenges through emerging hybrid storage solutions that enable optimum database performance whilst managing costs and increasingly large data stores.
Getting ahead of the compliance curve
Learn about new services that make it easy to discover and manage certificates across the enterprise and how to get ahead of the compliance curve.