Feeds

Tiscali touts 'voice-ready' business broadband

Targeting SMEs who're ready to move on from ISDN

Build a business case: developing custom apps

Tiscali is targeting ISDN users looking to move to broadband with a DSL package that provides carrier-class voice quality for up to four IP phone calls.

The service provider said that as well as prioritising voice traffic over its network and guaranteeing enough bandwidth in each direction for four voice calls, its Voice-Ready Premium Broadband service includes BT's enhanced support option for faster fixes if it goes wrong, and guarantees on packet loss, jitter and latency.

"We've been doing this for enterprises for years, but only as part of a VPN - this is the first time you can buy it through the channel," said Tiscali product marketing director Lance Spencer.

The package will be sold to resellers through distributors Gamma Telecom and Griffin, both of which will roll in access to their VOIP gateways for PSTN and other voice services.

It starts out as a basic 512kbit/s up and 256kbit/s down DSL, but with no contention and the addition of quality of service (QoS), Spencer said. He added that business traffic is prioritised on the Tiscali core network - and of course its distributors are also connected to that over fat pipes, so customers have a clear route into those VOIP gateways.

Pricing will be set by the distribution channel, Spencer said, but "it should retail competitively with ISDN - it's equivalent to two ISDNs, but with a lower installation cost, and faster installation too. It's a next-generation alternative to ISDN, which is becoming obsolete."

But surely a single DSL is cheaper to deliver than two ISDNs, even with the addition of QoS? Is Tiscali profiteering at the expense of smaller businesses who know they have to get off ISDN before long?

Spencer argued that there are still savings to be had. "Calls will be at least 15 percent cheaper, plus there's carrier-select options on top," he said, noting that it also brings broadband access.

"It's a different use of broadband," he added. "It's the voice-ready part that interesting, that and the guaranteed QoS - no-one else can offer that. You could use Skype for Business, say, but then you can't guarantee QoS." ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
UK fuzz want PINCODES on ALL mobile phones
Met Police calls for mandatory passwords on all new mobes
Canadian ISP Shaw falls over with 'routing' sickness
How sure are you of cloud computing now?
Don't call it throttling: Ericsson 'priority' tech gives users their own slice of spectrum
Actually it's a nifty trick - at least you'll pay for what you get
Three floats Jolla in Hong Kong: Says Sailfish is '3rd option'
Network throws hat into ring with Linux-powered handsets
Fifteen zero days found in hacker router comp romp
Four routers rooted in SOHOpelessly Broken challenge
New Sprint CEO says he will lower axe on staff – but prices come first
'Very disruptive' new rates to be revealed next week
PwC says US biz lagging in Internet of Things
Grass is greener in Asia, say the sensors
Ofcom sees RISE OF THE MACHINE-to-machine cell comms
Study spots 9% growth in IoT m2m mobile data connections
O2 vs Vodafone: Mobe firms grab for GCHQ, gov.uk security badge
No, the spooks love US best, say rival firms
Ancient pager tech SMS: It works, it's fab, but wow, get a load of that incoming SPAM
Networks' main issue: they don't know how it works, says expert
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.