Feeds

Roche exposes medical details on website

Testing times

3 Big data security analytics techniques

The medical testing arm of pharmaceutical giant Roche has exposed the personal and medical details of UK customers on its website. The firm has admitted the security breach but has not explained how it happened.

Customers who had registered their details with Roche Diagnostics received the first edition of an email newsletter on Wednesday which included a link via which they could update their personal details.

Users who clicked on that link were directed to a Roche website which displayed the details of someone else.

"I saw the details of the same person several times, then it changed and I saw another person's details several times," said Tim Trent, a newsletter recipient who is also a marketing and privacy specialist. "In all I saw six other people's details."

Trent informed the people whose details he saw and the firm, having received the email on Wednesday morning. Roche spokeswoman Hazel Clarke said that the link was deactivated later that morning.

"We did have that issue this week, on Wednesday," said Clarke. "When we became aware of it we immediately acted to rectify the problem. It lasted for a number of minutes, maybe 90 minutes at most."

Clarke was unable to say how many people had had their details exposed or had seen the personal details of others. She did not say how the breach had happened or how many people the email was sent to.

"The main issue to do with details was stopped immediately and beyond that we need to ensure doesn't happen again, and that is what we are working on now," she said.

The email was in relation to the Accu-Chek range of diabetes testing products.

Trent said he had made a formal complaint to the Information Commissioner's Office. "Some of the details I could access showed that a person was on a particular kind of drug treatment, which isn't good news," said Trent. "Loads of people follow the exhortation to register with Roche Diagnostics, and probably even gave consent to email marketing. But we didn't give them consent to have their data records on public display."

Copyright © 2007, OUT-LAW.com

OUT-LAW.COM is part of international law firm Pinsent Masons.

3 Big data security analytics techniques

More from The Register

next story
Obama allows NSA to exploit 0-days: report
If the spooks say they need it, they get it
Putin tells Snowden: Russia conducts no US-style mass surveillance
Gov't is too broke for that, Russian prez says
Snowden-inspired crypto-email service Lavaboom launches
German service pays tribute to Lavabit
Mounties always get their man: Heartbleed 'hacker', 19, CUFFED
Canadian teen accused of raiding tax computers using OpenSSL bug
One year on: diplomatic fail as Chinese APT gangs get back to work
Mandiant says past 12 months shows Beijing won't call off its hackers
Heartbleed exploit, inoculation, both released
File under 'this is going to hurt you more than it hurts me'
Reddit users discover iOS malware threat
'Unflod Baby Panda' looks to snatch Apple IDs
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.