Feeds

Google says iApologise for iGoogle cockup (again)

Data still AWOL

Build a business case: developing custom apps

Google has apologised for continuing hiccups in the relaunch of its personalised homepage service, which has left some users unable to access their data for a week.

Google had claimed to have fixed the problems on Friday and restored settings, but a number of homepages remain lost in the ether.

The troubles started last week as Google began moving customers over to a new system, which was officially launched as iGoogle on Monday.

A Google spokesman told The Reg today:

We are aware that a number of Google users have not been able to access their iGoogle pages, and the team is working as quickly as they can to resolve the problem. We are committed to connecting our users to the information they want whenever they want it, and we take issues like this very seriously.

We apologise for any inconvenience this has caused for our users. We encourage anyone who is having technical difficulty of any kind with iGoogle to contact the Google Web Search Support Team through the "Help" link on the bottom of their iGoogle page.

There's a Google staffer logging complaints here at Google Groups.

While rebuilding RSS feeds, calendar settings, and word of the day into homepages may be a relatively simple task, the ongoing saga will do little to build public confidence in Google's data curation. Its longer term goal of storing documents, presentations, and spreadsheets online is looking that little bit further off. ®

HP ProLiant Gen8: Integrated lifecycle automation

More from The Register

next story
KDE releases ice-cream coloured Plasma 5 just in time for summer
Melty but refreshing - popular rival to Mint's Cinnamon's still a work in progress
NO MORE ALL CAPS and other pleasures of Visual Studio 14
Unpicking a packed preview that breaks down ASP.NET
Secure microkernel that uses maths to be 'bug free' goes open source
Hacker-repelling, drone-protecting code will soon be yours to tweak as you see fit
Cheer up, Nokia fans. It can start making mobes again in 18 months
The real winner of the Nokia sale is *drumroll* ... Nokia
Put down that Oracle database patch: It could cost $23,000 per CPU
On-by-default INMEMORY tech a boon for developers ... as long as they can afford it
Another day, another Firefox: Version 31 is upon us ALREADY
Web devs, Mozilla really wants you to like this one
Google shows off new Chrome OS look
Athena springs full-grown from Chromium project's head
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Securing Web Applications Made Simple and Scalable
Learn how automated security testing can provide a simple and scalable way to protect your web applications.