Feeds

Dell finally switches on PC network in Glasgow schools

177 schools left without computers for weeks

Application security programs and practises

Dell has finished a managed education service piped to schools in Glasgow a mere four weeks after it was due.

The PC firm's tardiness left children in 177 primary schools without computers for nearly two weeks.

According to a spokeswoman at Glasgow City Council, schools were expecting to be using their shiny new Dell computers when they returned from their Easter break last Monday. But unspecified technical problems at the launch of the new service left kids scrabbling for their sticks of chalk and slate tablets.

Dell did some scrabbling too, announcing last thing Thursday that it had managed to fix the problem at all Glasgow's schools, where it was supposed to have supplied 7,400 computers.

Dell insisted in a written statement that Glasgow was getting "the best possible teaching and learning environment". Before you ask, they're talking about the teaching and learning environment post PC installation.

Dell said its deadline to launch the £15m service had been Monday 16 April. When the PC giant announced the deal in February, it said it was due to begin with a phased approach on 1 April. It must have been joking.

When the deal was announced, Ronnie O'Connor, Glasgow's executive education director, said he was expecting Dell to deliver the "best possible teaching and learning environment" and the "most up to date ICT provision anywhere in the country."

What it appears to have been is some PCs with internet connections.

The spokeswoman said Glasgow would be seeking compensation from the PC firm. But neither Dell nor the council could say exactly what the problem was.

There are few things that have caused the problem, seeing as what Dell appeared to be doing was supplying PCs and supporting infrastructure and making sure it all ticked along nicely during term time (known in the parlance as a "managed service"). One Scottish paper said the firm had a problem with the Microsoft software it was using to deliver email to the schools. But Dell was having to swap machines out of the schools as well.®

Designing a Defense for Mobile Applications

More from The Register

next story
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Sit back down, Julian Assange™, you're not going anywhere just yet
Swedish court refuses to withdraw arrest warrant
UK Parliament rubber-stamps EMERGENCY data grab 'n' keep bill
Just 49 MPs oppose Drip's rushed timetable
MPs wave through Blighty's 'EMERGENCY' surveillance laws
Only 49 politcos voted against DRIP bill
EU's top data cops to meet Google, Microsoft et al over 'right to be forgotten'
Plan to hammer out 'coherent' guidelines. Good luck chaps!
US judge: YES, cops or feds so can slurp an ENTIRE Gmail account
Crooks don't have folders labelled 'drug records', opines NY beak
Delaware pair nabbed for getting saucy atop Mexican eatery
Burrito meets soft taco in alleged rooftop romp outrage
LightSquared backer sues FCC over spectrum shindy
Why, we might as well have been buying AIR
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Mobile application security vulnerability report
The alarming realities regarding the sheer number of applications vulnerable to attack, and the most common and easily addressable vulnerability errors.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.