Feeds

ISPs to 'strengthen ties' with UK government

24-hour customer details hotlines for law enforcement

Intelligent flash storage arrays

ISPA, the internet service providers' trade association, is calling on its members to provide law enforcement agencies with a 24-hour contact point.

A new "best practice" document says ISPs should make information available for current investigations as quickly as possible, and ideally be on call at any time. ISPA says the industry needs to strengthen ties with police and other government agencies tracking spammers and peer-to-peer networking.

Providers should hand over customer details more readily, ISPA reckons. The non-mandatory policy states: "ISPA members should make available contact details of a named individual or other contact point (e.g. general phone/fax number or email address) for these purposes."

ISPA council chair Jessica Hendrie-Liaño said: "ISPA already has excellent relations with the Home Office, Government officials, and law enforcement agencies. This document aims to strengthen these ties."

Clearly, a compulsory 24 hour hotline is not feasible for the "one man band" outfits that battle it out at the bottom end of the ISP game. An ISPA spokesman said an email address or some other point of contact would be more practical in such circumstances.

The new best practice document is here.

Bootnote

Orange broadband customers can disregard the article above. We revealed yesterday its converged customers aren't covered by ISPA's industry standard codes of practice.

Internet Security Threat Report 2014

More from The Register

next story
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
'Cowardly, venomous trolls' threatened with TWO-YEAR sentences for menacing posts
UK government: 'Taking a stand against a baying cyber-mob'
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
The 'fun-nification' of computer education – good idea?
Compulsory code schools, luvvies love it, but what about Maths and Physics?
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.