Cable and Wireless asks Bulldog data theft victims to get in touch
Information Commissioner: 'whodonewhatnow?'
Cable and Wireless says there is no evidence that credit card details were taken in a data breach that led to complaints from customers who received unsolicited marketing calls.
A spokeswoman told The Reg the telco couldn't say what exactly had been stolen.
The Guardian reported that unspecified information about 100,000 subscribers to Bulldog, the ISP which Cable and Wireless sold to Pipex last year, had been stolen.
The Information Commissioner's Office told The Reg it had not received any complaints about the security breach. A spokeswoman for the government data watchdog said it will write to Bulldog to ask what data protection measures were in place. Information on your rights and how to complain is here.
We pointed out that when the breach took place in 2005, Bulldog was part of Cable and Wireless, not its current owner Pipex. The spokeswoman said: "OK...I'll pass that information on because it's obviously quite important."
Cable and Wireless said: "We are already taking appropriate legal action against the third parties that we believe may be responsible for this unauthorised use of our customer data." It appealed for Bulldog customers who think they might have been affected to get in touch to assist with legal proceedings.
Pipex meanwhile said: "Our understanding is that following an external enquiry by Cable and Wireless it has become apparent that at some point in December 2005 Cable and Wireless had some of their customer contact details illegally obtained." ®
Sponsored: Customer Identity and Access Management