Feeds

Vodafone explains N95 crippling

It's for your own good, apparently

Boost IT visibility and business value

Vodafone has finally provided an explanation for the removal of VoIP features from the Nokia N95, and apparently it's all for our own good. A Vodafone statement says the mobile operator doesn't offer its own VoIP service because it doesn't believe it's a mature technology.

It goes on to say it require "in-depth testing, a solid end-to-end customer experience, billing integration and customer service support which is not currently available".

You can bet that it's the lack of billing integration which is key here.

The statement goes on to explain: "There is a misleading perception that VoIP services are 'free'. This is, however, not the case when it comes to using VoIP over mobile where customers will need to use data connectivity to establish a service and may incur further charges."

Of course, Vodafone does offer a Data Unlimited tariff, but the details are hard to come by and it's expensive compared to the competition.

"Vodafone feels responsible that customers should not incur unnecessary charges when competitive mobile rates are a cost-effective choice for customers."

So using VoIP is no more expensive than normal mobile calls, and it would only confuse us if we had it, so better Vodafone takes it away.

However, the mobile operator says it's not reducing choice: "Lastly, it's important to note that customers can download VoIP applications if they choose to do so or can use VoIP services via a laptop and data card."

Stand-alone applications such as Fring continue to work fine on the N95 from Orange or Vodafone, but they don't offer near as compelling a user experience as the integrated solutions from the likes of Truphone.

Truphone said it is working on a stand-alone application for those unfortunate souls who bought their handsets from Orange or Vodafone, but until then the best option is still to get an unrestricted handset and enjoy the option of easy-to-use VoIP calls. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
UK fuzz want PINCODES on ALL mobile phones
Met Police calls for mandatory passwords on all new mobes
Netflix swallows yet another bitter pill, inks peering deal with TWC
Net neutrality crusader once again pays up for priority access
Fifteen zero days found in hacker router comp romp
Four routers rooted in SOHOpelessly Broken challenge
EE: STILL Blighty's best mobe network, says 'Frappucino' Moore
Fresh round of network stats fisticuffs possibly on the cards here
New Sprint CEO says he will lower axe on staff – but prices come first
'Very disruptive' new rates to be revealed next week
US TV stations bowl sueball directly at FCC's spectrum mega-sale
Broadcasters upset about coverage and cost as they shift up and down the dials
Tech city types developing 'Google Glass for the blind' app
An app and service where other people 'see' for you
Canadian ISP Shaw falls over with 'routing' sickness
How sure are you of cloud computing now?
UK mobile coverage is BETTER than EVER, networks tell Ofcom
Regulator swallows this line and parrots it back out at us. What are they playing at?
What's the nature of your emergency, Vodafone?
Oh, you've dialled the wrong number for ad fibs, rules ASA
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.