Feeds

BlackBerry network squashed

Email-push pushed over in USA and Canada

5 things you didn’t know about cloud backup

Users of the BlackBerry email-push service have found themselves disconnected and unable to send or receive messages because of a "critical infrastructure outage" which seems to be affecting people across the western hemisphere.

Problems have been reported in RIM's home country, Canada, as well as the USA. Calls to the BlackBerry customer help line in Vancouver were apparently receiving a recorded announcement:

"Please be advised that we are currently experiencing a service interruption that is causing delays in sending and receiving messages. We apologise for the inconvenience and will provide updates as soon as they become available."

Calls to RIM's European office were fruitless, but UK network operators aren't reporting any problems with the service as yet, so it seems only companies using US-BlackBerry-hosted servers are affected. ®

Update

O2 have confirmed that their Blackberry service is completely unaffected; they've had no more luck than us contacting Blackberry but they do comment that the European servers are complete separate from those across the pond so shouldn't suffer from whatever is afflicting US users.

The essential guide to IT transformation

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
We need less U.S. in our WWW – Euro digital chief Steelie Neelie
EC moves to shift status quo at Internet Governance Forum
EE fails to apologise for HUGE T-Mobile outage that hit Brits on Friday
Customer: 'Please change your name to occasionally somewhere'
EE plonks 4G in UK Prime Minister's backyard
OK, his constituency. Brace yourself for EXTRA #selfies
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?