Feeds

Woman claims Geek Squader tried to film her in the shower

Not part of service plan

Internet Security Threat Report 2014

An engineer from Geek Squad apparently managed to leave his mobile phone in the bathroom while his customer took a shower, and would have got away with it if she hadn't spotted the handset blinking at her from the basin.

Geek Squad - Best Buy's installation and repair arm - sent an engineer to the customer's house to fix her computer. One can only assume the 22-year-old mentioned to the engineer she was planning a shower and provided the opportunity for surreptitious phone placement.

"...when I came out [of the shower] I noticed it was, like, behind the sink: the phone. And then I looked at it and there was, like, a little red dot, it was recording," she told reporters.

She called on her little sister, who cunningly removed the memory chip from the phone, and the pair took it to a Verizon store which allowed them to view the video in privacy.

The engineer allegedly offered a discount on the computer fix, in return for getting the chip back, as well he might; he was arrested and will stand trial next month.

This all happened last March, but this being America the woman and her mother have just announced that they are suing Geek Squad, and Best Buy too, alleging everything from fraud to negligent hiring and emotional distress. ®

Providing a secure and efficient Helpdesk

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.