Feeds

Plusnet servers stuffed by spam

Hiccups ahead of email migration

Providing a secure and efficient Helpdesk

Plusnet's servers are spluttering again, with many of the BT-owned ISP's subscribers unable to access their email since yesterday morning.

The whole system had to be taken down for about an hour on Monday after "a couple of hundred" mail accounts with particularly large inboxes were putting too much strain on it.

Plusnet product development director Neil Armstrong said all the undelivered mail was safe and it was working to distribute it as soon as possible by adding extra mail collection server capacity.

The overload could have been caused by repeated spam attacks. "We saw some of these few very large accounts growing very quickly, though there may be a combination of factors," said Armstrong. He added that the problems would be fixed within 24 hours.

Following the universal downtime, service has been patchy, with intermittent outages affecting smaller groups of subscribers throughout Monday and continuing into today.

The Sheffield-based outfit is in the process of migrating email to a new £250,000 server platform, but said its current issues were unrelated to the work, which should be completed within two weeks.

Plusnet's support page for the fault is here. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.