Feeds

Plusnet servers stuffed by spam

Hiccups ahead of email migration

Top 5 reasons to deploy VMware with Tegile

Plusnet's servers are spluttering again, with many of the BT-owned ISP's subscribers unable to access their email since yesterday morning.

The whole system had to be taken down for about an hour on Monday after "a couple of hundred" mail accounts with particularly large inboxes were putting too much strain on it.

Plusnet product development director Neil Armstrong said all the undelivered mail was safe and it was working to distribute it as soon as possible by adding extra mail collection server capacity.

The overload could have been caused by repeated spam attacks. "We saw some of these few very large accounts growing very quickly, though there may be a combination of factors," said Armstrong. He added that the problems would be fixed within 24 hours.

Following the universal downtime, service has been patchy, with intermittent outages affecting smaller groups of subscribers throughout Monday and continuing into today.

The Sheffield-based outfit is in the process of migrating email to a new £250,000 server platform, but said its current issues were unrelated to the work, which should be completed within two weeks.

Plusnet's support page for the fault is here. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Virgin Media struck dumb by NATIONWIDE packet loss balls-up
Turning it off and on again fixes glitch 12 HOURS LATER
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
10 threats to successful enterprise endpoint backup
10 threats to a successful backup including issues with BYOD, slow backups and ineffective security.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Internet Security Threat Report 2014
An overview and analysis of the year in global threat activity: identify, analyze, and provide commentary on emerging trends in the dynamic threat landscape.