Feeds

Vodafone.net's connection woes continue

Voice network playing up too

  • alert
  • submit to reddit

The essential guide to IT transformation

It seems that Vodafone's email service is still not working for everyone.

Anyone using Firefox as their internet browser is continuing to experience intermittent problems with Vodafone.net which, as we reported last week, had been down for at least five days due to "a simultaneous hardware and software failure".

For some people who type http://www.vodafone.net into their Firefox location bar, an error pops up that says "the connection was interrupted".

Lots of Reg readers have contacted us to say they're currently unable to access their email accounts via the increasingly popular Firefox browser.

It seems Vodafone is yet to resolve browser-specific issues for its free email service.

In the meantime its users can't gain access to their mail unless they fiddle around with security settings or opt for another browser such as Microsoft's Internet Explorer.

One reader told us, "I had been having problems getting to vodafone.net with Opera and Firefox. However, when I turned on all of the insecure protocols in Opera, I could access the site."

When asked if there was a browser-specific problem, a Vodafone spokesperson confirmed: "We are aware of a problem with access to Vodafone.net via FireFox 2.0. We are in the process of sourcing a remedy and in the mean time we recommend customers use an alternative browser. We apologise for any inconvenience caused."

Elsewhere on planet Vodafone, part of the company's voice network went down this morning.

The spokesperson told El Reg that "a very small proportion of our pay as you talk customers may have experienced problems making a call this morning. This problem has been rectified," and once again that increasingly popular Vodafone phrase was used, "we apologise for any inconvenience caused".

Good timing then that it may be considering a re-pricing structure on some of its data tariffs if one person's "two out of 10 customer survey" story turns out to be true (read here).

Vodafone, however, remained tight-lipped on the matter and said: "We review our tariffs and offers on a regular basis but can not confirm any specific changes." ®

The essential guide to IT transformation

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
EE accused of silencing customer gripes on social media pages
Hello. HELLO. Can EVERYTHING EVERYWHERE HEAR ME?!
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
Shoot-em-up: Sony Online Entertainment hit by 'large scale DDoS attack'
Games disrupted as firm struggles to control network
BT customers face broadband and landline price hikes
Poor punters won't be affected, telecoms giant claims
Netflix swallows yet another bitter pill, inks peering deal with TWC
Net neutrality crusader once again pays up for priority access
prev story

Whitepapers

Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up distributed data
Eliminating the redundant use of bandwidth and storage capacity and application consolidation in the modern data center.
The essential guide to IT transformation
ServiceNow discusses three IT transformations that can help CIOs automate IT services to transform IT and the enterprise
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.