Feeds

Vodafone.net's connection woes continue

Voice network playing up too

  • alert
  • submit to reddit

Providing a secure and efficient Helpdesk

It seems that Vodafone's email service is still not working for everyone.

Anyone using Firefox as their internet browser is continuing to experience intermittent problems with Vodafone.net which, as we reported last week, had been down for at least five days due to "a simultaneous hardware and software failure".

For some people who type http://www.vodafone.net into their Firefox location bar, an error pops up that says "the connection was interrupted".

Lots of Reg readers have contacted us to say they're currently unable to access their email accounts via the increasingly popular Firefox browser.

It seems Vodafone is yet to resolve browser-specific issues for its free email service.

In the meantime its users can't gain access to their mail unless they fiddle around with security settings or opt for another browser such as Microsoft's Internet Explorer.

One reader told us, "I had been having problems getting to vodafone.net with Opera and Firefox. However, when I turned on all of the insecure protocols in Opera, I could access the site."

When asked if there was a browser-specific problem, a Vodafone spokesperson confirmed: "We are aware of a problem with access to Vodafone.net via FireFox 2.0. We are in the process of sourcing a remedy and in the mean time we recommend customers use an alternative browser. We apologise for any inconvenience caused."

Elsewhere on planet Vodafone, part of the company's voice network went down this morning.

The spokesperson told El Reg that "a very small proportion of our pay as you talk customers may have experienced problems making a call this morning. This problem has been rectified," and once again that increasingly popular Vodafone phrase was used, "we apologise for any inconvenience caused".

Good timing then that it may be considering a re-pricing structure on some of its data tariffs if one person's "two out of 10 customer survey" story turns out to be true (read here).

Vodafone, however, remained tight-lipped on the matter and said: "We review our tariffs and offers on a regular basis but can not confirm any specific changes." ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
'Serious flaws in the Vertigan report' says broadband boffin
Report 'fails reality test' , is 'simply wrong' and offers ''convenient' justification for FTTN says Rod Tucker
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.