A round of applause for easyJet.com today for confirming many passengers' suspicions as to how airlines view their customers. Try this answer to a query regarding "assistance", paying close attention to the category from which it comes:
Splendid. Just give 48 hours' notice and easyJet.com will indeed be happy to help granny into cattle class. ®
Bootnote
Thnaks to Mark Rison for alerting us to this refreshing piece of honesty.
Biting the hand that feeds IT
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