Feeds

Orange broadband down, but up again

Yoyo fault fixed, ISP says

The essential guide to IT transformation

Orange experienced broadband problems over the weekend, but says only a small percentage of customers were affected and the service is now up and running again.

The Reg received several irritated emails yesterday from Orange punters who had been unable to get online since Sunday. The usual message boards were silent on the issue.

An Orange spokesperson sent us the following statement:

Orange can confirm that a broadband network outage occurred for less than an hour on the evenings of Sunday 18 March and Monday 19 March.

The outage affected just under three per cent of our broadband customer base, and we are currently working with our suppliers to rectify the fault.

We apologise to those customers affected.

But according to Orange's online help page: "Customers in Liverpool, Newcastle, Tannockside and Cardiff may be experiencing intermittent disconnections or slow browsing due to a known network issue. This is a known fault which is currently under investigation."

Let us know if you're still having problems. ®

Next gen security for virtualised datacentres

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?