Feeds

LG software update to fix frozen Aussie TVs

Engineers to be sent door to door

The Power of One Infographic

LG has admitted its code caused some of its LCD and plasma TVs to freeze during certain digital broadcasts transmitted by Australia's Nine Network. The South Korean giant apologised for any inconvenience caused and pledged to fix the troubled tellies.

As we reported yesterday, LG has been monitoring the problem and promised to announce a solution today. LG didn't reveal what the cause of the trouble is but referred to it as a "software issue" and invited owners of affected TVs to contact the company to arrange a home visit from an LG engineer who will patch the software.

Aussie readers affected by the problem can learn more here. The website lists all models that may require the update.

LG said the upgrade process would commence in "seven to ten days".

The problem is thought to centre on the way the affected TVs render the MHEG (Multimedia and Hypermedia information coding Expert Group) data that underpin digital TV interactivity features. It's a problem that has hit an number of device in the UK, particularly set-top boxes.

For example, owners of Topfield's TF5800 PVR told us of problems they experienced with certain BBC broadcasts, and this reporter has himself experienced similar freezes with his otherwise excellent Humax PVR-9200T, though a subsequent over-the-air software update fixed it.

An OTA update for the TF5800 is due to be broadcast again next week.

Interestingly, some Australian readers have claimed other digital devices have frozen when viewing Nine Network broadcasts.

Top three mobile application threats

More from The Register

next story
NEW Raspberry Pi B+, NOW with - count them - FOUR USB ports
Composite vid socket binned as GPIO sprouts new pins
Child diagnosed as allergic to iPad
Apple's fondleslab is the tablet dermatitis sufferers won't want to take
Microsoft takes on Chromebook with low-cost Windows laptops
Redmond's chief salesman: We're taking 'hard' decisions
For Lenovo US, 8-inch Windows tablets are DEAD – long live 8-inch Windows tablets
Reports it's killing off smaller slabs are greatly exaggerated
Seventh-gen SPARC silicon will accelerate Oracle databases
Uncle Larry's mutually-optimised stack to become clearer in August
EU dons gloves, pokes Google's deals with Android mobe makers
El Reg cops a squint at investigatory letters
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Mobile application security vulnerability report
The alarming realities regarding the sheer number of applications vulnerable to attack, and the most common and easily addressable vulnerability errors.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.