Feeds

Vodafone.net email goes belly up

Undeliverable

The Power of One Infographic

Vodafone's email service has been down since mid-morning yesterday, leaving users cut adrift from their mail.

The company thinks the system might be up and running later today, but isn't making any promises.

Anyone hoping to access their Vodafone.net email accounts are currently being greeted by a static webpage (http://vodafone.net), which states:

"We regret to inform you that the Vodafone Mail service remains unavailable. However, please be assured we are working to restore service to you as quickly as possible and we will ensure you receive regular updates on this site with regards to the status of the incident."

A Reg reader alerted us to the problem yesterday afternoon. Since then Vodafone has posted several updates confirming that "any customers with a Vodafone.net email address will be impact[ed] by this incident".

The next update is expected at 11.30 this morning, by which point the service will have been down for 24 hours. Posts have gone up on the site every few hours since the incident first occurred.

Late yesterday Vodafone.net stated: "We are continuing to work through our recovery plan and anticipate having service restored tomorrow, Tuesday 20 March."

Vodafone currently offers no estimated fix time. The website simply says it is "still working towards service restoration today".

A spokesperson at Vodafone said an investigation into what has caused the service failure is currently underway and that "we are reasonably optimistic that service will be resumed today".

But, she also conceded that there was no water-tight guarantee the email service would be up and running any time soon. ®

The Power of One Infographic

More from The Register

next story
Major problems beset UK ISP filth filters: But it's OK, nobody uses them
It's almost as though pr0n was actually rather popular
Microsoft unsheathes cheap Android-killer: Behold, the Lumia 530
Say it with us: I'm King of the Landfill-ill-ill-ill
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
All those new '5G standards'? Here's the science they rely on
Radio professor tells us how wireless will get faster in the real world
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
Oh girl, you jus' didn't: Level 3 slaps Verizon in Netflix throttle blowup
Just hook us up to more 10Gbps ports, backbone biz yells in tit-for-tat spat
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Telstra to KILL 2G network by end of 2016
GSM now stands for Grave-Seeking-Mobile network
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.