Feeds

UK banks leaving customer info on the pavement

Told to clean up their act

Security for virtualized datacentres

The Information Commissioner has told 11 UK banks to stop dumping customers' statements in bins on the pavement outside branches.

Consumer advocates complained to the Information Commissioners Office (ICO) that identity thieves might be rifling through the rubbish bags for people's personal details.

While a spokeswoman for the ICO said she was not aware of any recorded cases of false identities being constructed from scraps found outside high street banks, Scams Direct, BBC Watchdog, and the Sunday Mail all filed official complaints about the practice with the ICO.

On investigation, the ICO found that the banks were indeed leaving their rubbish on the pavement for the dustman, and told them to pack it in.

In written statements, the head honchos of 11 high street banks published signed promises to buck their ideas up.

HBOS chief executive Ian Hornby said in his statement that personal customer information had been found in bins outside its branches in Manchester, Fareham, and Bristol.

"This personal information consisted of five paying-in envelopes containing the names of customers from the Manchester Branch, two cut-up Halifax Visa/debit cards from the Fareham branch, and papers from the Manchester branch which included a PIN number to a customer's account," he said.

The statement did not say from what tonnage of rubbish the handful of incriminating evidence had been drawn.

However, even after the Information Commissioner had followed up the complaints, HBOS still failed to clean up its act. The ICO's bin detectives found more personal details in an HBOS bin bag outside its branch in Oldham.

The banks said they would now store their retail rubbish in lockable bins. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
NASTY SSL 3.0 vuln to be revealed soon – sources (Update: It's POODLE)
So nasty no one's even whispering until patch is out
Russian hackers exploit 'Sandworm' bug 'to spy on NATO, EU PCs'
Fix imminent from Microsoft for Vista, Server 2008, other stuff
'LulzSec leader Aush0k' found to be naughty boy not worthy of jail
15 months home detention leaves egg on feds' faces as they grab for more power
Forget passwords, let's use SELFIES, says Obama's cyber tsar
Michael Daniel wants to kill passwords dead
FBI boss: We don't want a backdoor, we want the front door to phones
Claims it's what the Founding Fathers would have wanted – catching killers and pedos
Kill off SSL 3.0 NOW: HTTPS savaged by vicious POODLE
Pull it out ASAP, it is SWISS CHEESE
Facebook slurps 'paste sites' for STOLEN passwords, sprinkles on hash and salt
Zuck's ad empire DOESN'T see details in plain text. Phew!
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.