Feeds

F5 expands DevCentral

Free up developer communities

  • alert
  • submit to reddit

Combat fraud and increase customer satisfaction

Social software tools seem to be fast becoming the communications medium of choice when it comes to companies getting mindshare within the developer community. So much so that it will be interesting to see how many of them move in that direction in their approach to developing applications for others.

F5 Networks has been using this approach longer than some and has recently unveiled Version 4 of its DevCentral website aimed at its developer community.

It’s unveiling does prompt some thoughts on the subject, if only because the announcement suggested some on how such service could or should develop, and from there what functionality this might inspire for inclusion in end user applications. For example, the new version has been expanded with new forums and additional technology coverage as a direct response to user feedback. But (and this is not intended as a criticism of F5 or DevCentral) the process seems to inevitably remain under the vendor’s control. In a genuine community, would it be necessary for the members to request a service and wait for the "leaders" to provide it or not? How would developers feel about taking greater control over discussion forums, creating their own as and when needed?

Those with long memories may remember CIX (the Compulink Information Exchange), where setting up a new forum – or conference – was and still is a very easy task for individual users. No one had to go and ask The Powers That Be. It is certainly understandable that the vendors should want to keep some measure of control over what happens on a community site, but giving the developers – as customers/users – more control over what happens could give the vendors even more feedback faster.®

Combat fraud and increase customer satisfaction

More from The Register

next story
OpenBSD founder wants to bin buggy OpenSSL library, launches fork
One Heartbleed vuln was too many for Theo de Raadt
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Ubuntu 14.04 LTS: Great changes, but sssh don't mention the...
Why HELLO Amazon! You weren't here last time
Got Windows 8.1 Update yet? Get ready for YET ANOTHER ONE – rumor
Leaker claims big release due this fall as Microsoft herds us into the CLOUD
Patch iOS, OS X now: PDFs, JPEGs, URLs, web pages can pwn your kit
Plus: iThings and desktops at risk of NEW SSL attack flaw
Next Windows obsolescence panic is 450 days from … NOW!
The clock is ticking louder for Windows Server 2003 R2 users
Batten down the hatches, Ubuntu 14.04 LTS due in TWO DAYS
Admins dab straining server brows in advance of Trusty Tahr's long-term support landing
Red Hat to ship RHEL 7 release candidate with a taste of container tech
Grab 'near-final' version of next Enterprise Linux next week
Apple inaugurates free OS X beta program for world+dog
Prerelease software now open to anyone, not just developers – as long as you keep quiet
prev story

Whitepapers

Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.