Feeds

MS faces lawsuit over alleged Xbox 360 disc damage

Euro gamers complain

Gartner critical capabilities for enterprise endpoint backup

A European lawyer has threatened to initiate legal action against Microsoft in the light of complaints from 800 Xbox 360 customers that their discs have been scratched by the console's DVD drive.

Dutch lawyer Richard de Lange of De Lange, Peeters & Langereis Lawyers told Register Hardware: "I'll represent one dissatisfied customer to begin with, unless Microsoft will address the issue in due course." If not, de Lange may seek class-action status.

The scratching problem has been widely reported on the net, but customers continue to complain that Microsoft is ignoring the issue.

Microsoft says problems do occur when switching the unit's position from vertical to horizontal and vise versa while a disc is inserted and spinning. However, customers say the issue is rooted much more deeply.

Dutch consumer show Kassa recently investigated the problems and claimed that a piece of rubber normally found in DVD players is missing from Xbox 360 drives. Some users say that when they added a foam rubber pad opposite side to the laser from the disc spindle, damage was prevented.

In 2002, a similar fault surfaced with the first Xbox in Japan. Scratches were etched on the edge of the laser side of the disc, and were made when the DVD was placed on the drive tray.

A company called Zoozen recently introduced a disc scratch protection kit for the Xbox 360, which consists of soft foam pads which attach to the top of the optical drive tray.

5 things you didn’t know about cloud backup

More from The Register

next story
Raspberry Pi B+: PHWOAR, get a load of those pins
More USB ports than your laptop? You'd better believe it...
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
Apple promises to lift Curse of the Drained iPhone 5 Battery
Have you tried turning it off and...? Never mind, here's a replacement
Now that's FIRE WIRE: HP recalls 6 MILLION burn-risk laptop cables
Right in the middle of Burning Mains Man week
Apple's iWatch? They cannae do it ... they don't have the POWER
Analyst predicts fanbois will have to wait until next year
Super Cali signs a kill-switch, campaigners say it's atrocious
Remote-death button bad news for crooks, protesters – and great news for hackers?
HUGE iPAD? Maybe. HUGE ADVERTS? That's for SURE
Noo! Hand not big enough! Don't look at meee!
prev story

Whitepapers

A new approach to endpoint data protection
What is the best way to ensure comprehensive visibility, management, and control of information on both company-owned and employee-owned devices?
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Maximize storage efficiency across the enterprise
The HP StoreOnce backup solution offers highly flexible, centrally managed, and highly efficient data protection for any enterprise.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.