Feeds

Emergency meeting on phoneline screwups

Richard & Judy and Saturday Kitchen fingered, X Factor owns up

Eight steps to building an HP BladeSystem

Premium-rate services regulator ICSTIS has asked for an emergency meeting with broadcasters, programme makers, and service providers to discuss the issues arising from the disclosures around premium-rate competitions on Richard & Judy and BBC's Saturday Kitchen.

Richard & Judy were caught asking people to dial in for the chance to enter a competition, the entrants for which had already been selected, while viewers of Saturday Kitchen got the chance to appear in the next week's show - which was filmed later that day rather than the following week.

Meanwhile, ITV discovered it was overcharging voters using their Sky box to vote for X-Factor contestants, while undercharging competition entrants.

ITV noticed its mistake itself as it charged punters 65 pence for voting, and 35 pence to enter the competition instead of 50 pence and £1, respectively.

The amounts lost by individual punters are pretty small, so arranging refunds is difficult and expensive. Each company is making donations to good causes instead, though refunds are available on production of the appropriate bill. ITV will donate £200, 000 to Childline.

But ICSTIS chairman Sir Alistair Graham is more interested in working out how to avoid these things happening again than dealing with them after the fact:

"Responding to problems after the event is not enough. One of our main priorities at ICSTIS is preventing harm. Broadcasters and others should be looking as a matter of urgency at how the recent problems came about and at what needs to be done to prevent them happening again."

He goes on to propose an emergency meeting next week to discuss what can be done, though the options would appear to be limited. These issues, compounded with confusion at the end of the last Big Brother, have dented public trust in TV premium-rate services, so something will need to be seen to be done, and quickly. ®

Boost IT visibility and business value

More from The Register

next story
Motorist 'thought car had caught fire' as Adele track came on stereo
'FIRE' caption on dashboard prompts dunderheaded hard shoulder halt
Delaware pair nabbed for getting saucy atop Mexican eatery
Burrito meets soft taco in alleged rooftop romp outrage
Japanese artist cuffed for disseminating 3D ladyparts files
Printable genitalia fall foul of 'obscene material' laws
Carlos: Slim your working week to just three days of toil
'Midas World' vision suggests you retire later, watch more tellie and buy more stuff
Brit Rockall adventurer poised to quit islet
Occupation records broken, champagne corks popped
Accused! Yahoo! exec! SUES! her! accuser!, says! sex! harassment! never! happened!
Allegations were for 'financial gain', countersuit claims
Yahoo! Japan! launches! service! for! the! dead!
If you're reading this email, I am no longer alive
Plucky Rockall podule man back on (proper) dry land
Bold, barmy Brit adventurer Nick Hancock escapes North Atlantic islet
prev story

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.